Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 04:29:28 +0000



Post From: Why I'm not gettting Quotes

[2014-04-02 16:18:42]
Sierra Chart Engineering - Posts: 104368
Select Global Settings >>Data/Trade Service Settings. Set the Maximum Historical Intraday Days to Download to 15.

After this select File >> Disconnect and then File >> Connect to Data Feed.

IB also indicates these exchanges are not activated on your account:
Message from IB: Requested market data is not subscribed.Error&CBOE/IND/Top&CBOE/IND/Top. IB Error Code: 354. Request ID: 12. Symbol: SPX-I-CBOE. | 2014-04-02 07:16:46
Message from IB: Invalid Real-time Query:No market data permissions for NYBOT FUT. IB Error Code: 420. Request ID: 89241574. | 2014-04-02 07:16:46

You will need to contact Interactive Brokers about these exchanges.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-04-02 16:19:00