Support Board
Date/Time: Tue, 26 Nov 2024 03:46:07 +0000
historical chart download
View Count: 1205
| [2014-03-31 19:51:41] |
| M5amhan - Posts: 468 |
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Recently the historical charts are having to download multiple times a day for every individual symbol I follow (about 200). This causes the charts to jump around as the current day is loaded for every symbol and I have to go through every symbol so they all download. They used to download once (the first time I opened a symbol in the morning) then it would be good for the rest of the day. Is there anyway I can download historical data for all symbols in the associated watch list similar to how the intraday file update list works but not continuous? Like I click Download Historical Data for associated watch list, and all the symbols update? If not, is there something that changed that I need to fix? Thanks |
| [2014-03-31 20:05:44] |
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We are not understanding this. Do you mean this download is happening automatically or are you manually doing it? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-31 20:10:26] |
| M5amhan - Posts: 468 |
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the download happens when i select a symbol manually the first time. i have to go through each symbol every morning so they are all downloaded, usually it doesnt need to download again for the rest of the day. now it seems like something resets and i have to do it again 2 or 3 times a day and was wondering if there is a better way to download then for me to click through 200 symbols. ill attach a picture of what it looks like when the download completes for each symbol |
 HAL Daily #1 41729.823.png / V - Attached On 2014-03-31 20:10:22 UTC - Size: 68.85 KB - 387 views |
| [2014-03-31 20:22:04] |
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We want to make sure we clearly understand this. Please have a look at this chart: http://www.sierrachart.com/image.php?l=139629709162.png There is an Associated Watch List we have set up for the chart with a few symbols. As we click through those symbols, if the historical chart data has not been downloaded within the last 24 hours, a download will be done. As we click through the symbols again, there is no download that occurs. As you click through the symbols in your watch list, do you notice a download is occurring every time you click on a symbol? Or do you notice a download occurs if about two hours has elapsed since you last looked at a symbol and then you go to that symbol in the chart? If this is happening, it is because of a recent change . We would have to think about how to solve this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-31 20:33:06] |
| M5amhan - Posts: 468 |
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yes, it is about two hours after the last download occurred. normally it would be one download per symbol per day and that is it, now it downloads about every 2 hours. having a way to download historical data for every symbol in the associated watch list would also solve the problem of manually clicking through symbols every morning, which is why i mentioned the associated watch list. i use a quote board |
| [2014-03-31 20:50:05] |
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This will be solved in the next release. The way to download data for all of the symbols in the Associated Watch List is by using Chart >> Start Scan. Before doing the scan make sure Chart >> Only Symbols in Watchlist is enabled. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-31 20:51:55
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