Support Board
Date/Time: Tue, 26 Nov 2024 05:46:37 +0000
Post From: historical chart download
| [2014-03-31 20:22:04] |
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We want to make sure we clearly understand this. Please have a look at this chart: http://www.sierrachart.com/image.php?l=139629709162.png There is an Associated Watch List we have set up for the chart with a few symbols. As we click through those symbols, if the historical chart data has not been downloaded within the last 24 hours, a download will be done. As we click through the symbols again, there is no download that occurs. As you click through the symbols in your watch list, do you notice a download is occurring every time you click on a symbol? Or do you notice a download occurs if about two hours has elapsed since you last looked at a symbol and then you go to that symbol in the chart? If this is happening, it is because of a recent change . We would have to think about how to solve this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |