Support Board
Date/Time: Wed, 12 Mar 2025 04:40:57 +0000
Need help connecting to Sierra Chart Real Time and Historical Fo
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| [2013-04-24 06:47:09] |
| User49738 - Posts: 1 |
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I have an active account with a futures broker and I am currently using package 3 for trading. I would like to access real-time intraday forex data as well as futures and, following the guide, I downloaded another copy of sierra chart and installed it in a separate folder. The problem I am having is that when I select SC Forex Data (FXCM)(per the guide) and try to connect to it, I get the following error message: Your current service package does not support this function. Select Help >> Purchase to upgrade your package. | 2013-04-24 02:45:58 Please help me resolve this! |
| [2013-04-24 06:48:39] |
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You need to have your own direct paid account for this. Follow the instructions on this page: http://www.sierrachart.com/index.php?l=doc/doc_DirectAccount.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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