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Date/Time: Sat, 01 Mar 2025 10:13:39 +0000



NO CONNECTION STILL

View Count: 501

[2021-10-01 15:31:02]
Jack Rahman - Posts: 1
Reading Internal Order ID file. | 2021-10-01 14:04:57.379
Reading Trade Orders file. | 2021-10-01 14:04:57.462
Reading Trade Positions file. | 2021-10-01 14:04:57.468
Reading Trade Account Data files. | 2021-10-01 14:04:57.473
UDPListener (1408). Port 22904 | Listening on UDP port 22904. | 2021-10-01 14:04:57.498
Software version: 2296 64-bit | 2021-10-01 14:04:57.498
Primary Thread ID: 13000 | 2021-10-01 14:04:57.498
Usage end date: 2021-11-19 | 2021-10-01 14:04:57.498
Enabled for: Advanced Features 2. | 2021-10-01 14:04:57.498
Enabled for: Sierra Chart Historical Data Service. | 2021-10-01 14:04:57.498
Enabled for: Denali Real-Time Exchange Data Feed. | 2021-10-01 14:04:57.498
Enabled for: Delayed Denali Exchange Data Feed. | 2021-10-01 14:04:57.498
Enabled for exchange2: CME | 2021-10-01 14:04:57.498
Allow Support for Sierra Chart Data Feeds is enabled. | 2021-10-01 14:04:57.498
Current selected Data/Trading service: CQG WebAPI | 2021-10-01 14:04:57.498
Custom symbol settings values: enabled | 2021-10-01 14:04:57.498
Chart Update Interval: 500 | 2021-10-01 14:04:57.498
Intraday Data Storage Time Unit: 1 | 2021-10-01 14:04:57.498
Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2021-10-01 14:04:57.498
2021-10-01 13:04:57 Local computer time in UTC | 2021-10-01 14:04:57.498
2021-10-01 14:04:57 Local computer time in SC Time Zone | 2021-10-01 14:04:57.498
2021-10-01 13:04:56 Server time in UTC | 2021-10-01 14:04:57.498
Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-10-01 14:04:57.498
Program path: C:\SierraChart\ | 2021-10-01 14:04:57.498
Data Files path: C:\SierraChart\Data\ | 2021-10-01 14:04:57.498
OS Version Number: 10.0 | 2021-10-01 14:04:57.498
Locale Setting: C | 2021-10-01 14:04:57.498
DLLs: UserContributedStudies_64.dll | 2021-10-01 14:04:57.499
Allowed protected custom studies: | 2021-10-01 14:04:57.499

Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2021-10-01 14:04:57.520
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-10-01 14:04:57.562
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-10-01 14:04:57.617
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-10-01 14:04:57.618
Received 5 login tokens. | 2021-10-01 14:04:57.708
Symbol settings MD5 received. Request ID: 1. | 2021-10-01 14:04:57.929
Symbol settings are up-to-date for cqg. | 2021-10-01 14:04:57.929

CQG WebAPI | Connecting to server api.cqg.com | 2021-10-01 14:05:03.956
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-10-01 14:05:03.956
CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2021-10-01 14:05:03.957
CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2021-10-01 14:05:03.957
CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2021-10-01 14:05:03.957
CQG WebSocket | Opening WebSocket. | 2021-10-01 14:05:04.993
CQG WebSocket | Sending WebSocket handshake. | 2021-10-01 14:05:04.993
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-10-01 14:05:05.099
CQG WebSocket | Server header | Connection: upgrade | 2021-10-01 14:05:05.099
CQG WebSocket | Server header | Sec-WebSocket-Accept: QIU3RJt1N0Wgc1LYuoyBuw4hFbM= | 2021-10-01 14:05:05.099
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-10-01 14:05:05.099
CQG WebSocket | Server header | Upgrade: websocket | 2021-10-01 14:05:05.099
CQG WebSocket | Server header | | 2021-10-01 14:05:05.099
CQG WebSocket | Web socket state is now open. | 2021-10-01 14:05:05.099
CQG WebAPI | WebSocket connected. | 2021-10-01 14:05:05.100
CQG WebAPI | Sending market data logon message. | 2021-10-01 14:05:05.100
CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2021-10-01 14:05:05.582
CQG WebSocket socket (1) | CloseSocket call. | 2021-10-01 14:05:05.589
CQG WebAPI | Disconnected. | 2021-10-01 14:05:05.589
CQG WebAPI | Not reconnecting due to connection error condition. | 2021-10-01 14:05:05.589
CQG WebSocket | WebSocket closed. | 2021-10-01 14:05:05.589
CQG WebAPI | WebSocket closed. | 2021-10-01 14:05:05.589
CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-10-01 14:05:05.589
CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2021-10-01 14:05:05.611
CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2021-10-01 14:05:05.611
GBPUSD [CBV] 1000 Volume #5 | Reloading chart. | 2021-10-01 14:05:14.419
GBPUSD [CBV] 1000 Volume #5 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-10-01 14:05:14.419
GBPUSD [CBV] 1000 Volume #5 | There are no continuous futures contract symbols. Loading data normally. | 2021-10-01 14:05:14.419
GBPUSD [CBV] #2 | Reloading chart. | 2021-10-01 14:05:14.459
GBPUSD [CBV] #2 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-10-01 14:05:14.459
GBPUSD [CBV] #2 | There are no continuous futures contract symbols. Loading data normally. | 2021-10-01 14:05:14.459
GBPUSD Renko 4t #3 | Reloading chart. | 2021-10-01 14:05:14.499
GBPUSD [CBV] 1000 Volume #4 | Reloading chart. | 2021-10-01 14:05:14.546
GBPUSD [CBV] 1000 Volume #4 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-10-01 14:05:14.546
GBPUSD [CBV] 1000 Volume #4 | There are no continuous futures contract symbols. Loading data normally. | 2021-10-01 14:05:14.546
GBPUSD [CBV] 5000 Volume #7 | Reloading chart. | 2021-10-01 14:05:14.590
GBPUSD [CBV] 5000 Volume #7 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-10-01 14:05:14.590
GBPUSD [CBV] 5000 Volume #7 | There are no continuous futures contract symbols. Loading data normally. | 2021-10-01 14:05:14.590
GBPUSD [CBV] 5000 Volume #10 | Reloading chart. | 2021-10-01 14:05:14.654
GBPUSD [CBV] 5000 Volume #10 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-10-01 14:05:14.654
GBPUSD [CBV] 5000 Volume #10 | There are no continuous futures contract symbols. Loading data normally. | 2021-10-01 14:05:14.654
GBPUSD #6 | Reloading chart. | 2021-10-01 14:05:14.836
GBPUSD [CBV] 500 Volume #8 | Reloading chart. | 2021-10-01 14:05:15.261
GBPUSD [CBV] 500 Volume #8 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-10-01 14:05:15.261
GBPUSD [CBV] 500 Volume #8 | There are no continuous futures contract symbols. Loading data normally. | 2021-10-01 14:05:15.261
GBPUSD [CBV] #9 | Reloading chart. | 2021-10-01 14:05:15.299
GBPUSD [CBV] #9 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-10-01 14:05:15.300
GBPUSD [CBV] #9 | There are no continuous futures contract symbols. Loading data normally. | 2021-10-01 14:05:15.300
GBPUSD [CBV] #11 | Reloading chart. | 2021-10-01 14:05:16.009
GBPUSD [CBV] #11 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-10-01 14:05:16.009
GBPUSD [CBV] #11 | There are no continuous futures contract symbols. Loading data normally. | 2021-10-01 14:05:16.009
GBPUSD #12 | Reloading chart. | 2021-10-01 14:05:16.721
GBPUSD [CBV] #1 | Reloading chart. | 2021-10-01 14:05:16.779
GBPUSD [CBV] #1 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-10-01 14:05:16.779
GBPUSD [CBV] #1 | There are no continuous futures contract symbols. Loading data normally. | 2021-10-01 14:05:16.779
GBPUSD #6 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-10-01 14:05:16.834
Using Bid/Ask average for last trade price for GBPUSD | 2021-10-01 14:05:16.987
Starting DelayedDownloadMonitoringTimer | 2021-10-01 14:05:16.987
Starting HDTimeoutTimer | 2021-10-01 14:05:16.987
Added historical Intraday data request for GBPUSD to the queue. | 2021-10-01 14:05:16.987
Intraday data recording state for symbol GBPUSD is set to download 'Pending'. | 2021-10-01 14:05:16.987
Triggering next historical data download in queue. | 2021-10-01 14:05:16.987
HD Request # 1 | Downloading Intraday chart data for GBPUSD to the file GBPUSD.scid. Service: fxcm | 2021-10-01 14:05:16.990
HD Request # 1 | Download start date-time: 2021-10-01 07:41:08.000000. File last date-time: 2021-10-01 07:41:08.031000 | 2021-10-01 14:05:16.990
HD Request # 1 | Using server: ds12.sierracharts.com port 10150 | 2021-10-01 14:05:16.990
Socket (2) | Creating socket. | 2021-10-01 14:05:17.014
Socket (2) | New receive buffer size: 5242880 | 2021-10-01 14:05:17.014
Socket (2) | Connecting to IP: 204.15.197.14. | 2021-10-01 14:05:17.014
GBPUSD #12 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-10-01 14:05:17.176
Added historical Daily data request for GBPUSD to the queue. | 2021-10-01 14:05:17.266
Triggering next historical data download in queue. | 2021-10-01 14:05:17.266
HD Request # 1 | Setting DTC encoding to Binary VLS | 2021-10-01 14:05:17.385
HD Request # 1 | Sending historical data logon request message. | 2021-10-01 14:05:17.385
HD Request # 1 | Requesting Intraday data. Start date-time: 2021-10-01 07:41:08. Record interval: 1. Symbol: GBPUSD | 2021-10-01 14:05:18.046
HD Request # 1 | Decompressing data. | 2021-10-01 14:05:18.162
HD Request # 1 | Receiving Intraday data for GBPUSD starting at 2021-10-01 07:41:08.031000 | 2021-10-01 14:05:18.774
Socket (2) | CloseSocket call. | 2021-10-01 14:05:19.094
HD Request # 1 | Historical data for GBPUSD is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2021-10-01 14:05:19.094
Historical data download thread signaled to stop. | 2021-10-01 14:05:19.094
HD Request # 1 | Timestamp of first Intraday data file record written: 2021-10-01 07:41:08.031000 | 2021-10-01 14:05:19.095
HD Request # 1 | Received 18097 Intraday data records from 2021-10-01 07:41:08.031000 to 2021-10-01 14:05:16.132000 (6.4 hours) and wrote 18097 records for GBPUSD | 2021-10-01 14:05:19.095
HD Request # 1 | Completion time: 3s | 2021-10-01 14:05:19.095
HD Request # 1 | Intraday data download complete for GBPUSD. Unique request ID: 1 | 2021-10-01 14:05:19.095
Removing historical data download ID 1. | 2021-10-01 14:05:19.095
HD Request # 1 | Enabling Intraday chart updating for symbol. | 2021-10-01 14:05:19.095

Triggering next historical data download in queue. | 2021-10-01 14:05:19.095
HD Request # 2 | Downloading Historical Daily chart data for GBPUSD. Starting date: 2021-09-29. Service: fxcm | 2021-10-01 14:05:19.097
HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2021-10-01 14:05:19.097
Socket (2) | Shutdown started. Waiting for graceful close. | 2021-10-01 14:05:19.156
Socket (3) | Creating socket. | 2021-10-01 14:05:19.156
Socket (3) | New receive buffer size: 5242880 | 2021-10-01 14:05:19.156
Socket (3) | Connecting to IP: 192.81.56.146. | 2021-10-01 14:05:19.156
Socket (2) | Socket gracefully closed by remote side. | 2021-10-01 14:05:19.295
Socket (2) | Closed. | 2021-10-01 14:05:19.295
HD Request # 2 | Setting DTC encoding to Binary VLS | 2021-10-01 14:05:19.476
HD Request # 2 | Sending historical data logon request message. | 2021-10-01 14:05:19.476
GBPUSD [CBV-D][M] 1000 Volume #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-10-01 14:05:19.656
GBPUSD [CBV-D][M] 1000 Volume #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-10-01 14:05:19.881
HD Request # 2 | Requesting historical Daily data starting at 2021-09-29. | 2021-10-01 14:05:20.127
HD Request # 2 | Decompressing data. | 2021-10-01 14:05:20.258
HD Request # 2 | Receiving historical Daily data for GBPUSD starting at 2021-09-29 | 2021-10-01 14:05:20.261
HD Request # 2 | Writing historical Daily data to the file GBPUSD.dly | 2021-10-01 14:05:20.261
Socket (3) | CloseSocket call. | 2021-10-01 14:05:20.321
Socket (3) | Shutdown started. Waiting for graceful close. | 2021-10-01 14:05:20.321
Historical data download thread signaled to stop. | 2021-10-01 14:05:20.321
HD Request # 2 | Received 3 Daily data records from 2021-09-29 00:00:00 to 2021-10-01 00:00:00 (3.0 days) and wrote 3 records for GBPUSD | 2021-10-01 14:05:20.321
HD Request # 2 | Completion time: 1s | 2021-10-01 14:05:20.321
HD Request # 2 | Daily data download complete for GBPUSD. Unique request ID: 2 | 2021-10-01 14:05:20.321
Removing historical data download ID 2. | 2021-10-01 14:05:20.321

Triggering next historical data download in queue. | 2021-10-01 14:05:20.321
No download requests in the queue to start downloads for. | 2021-10-01 14:05:20.321
GBPUSD [CBV-D][M] 5000 Volume #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-10-01 14:05:20.422
Socket (3) | Socket gracefully closed by remote side. | 2021-10-01 14:05:20.444
Socket (3) | Closed. | 2021-10-01 14:05:20.444
GBPUSD [CBV-D][M] #2 | Reloading chart. | 2021-10-01 14:05:20.537
GBPUSD [CBV-D][M] #2 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-10-01 14:05:20.537
GBPUSD [CBV-D][M] #2 | There are no continuous futures contract symbols. Loading data normally. | 2021-10-01 14:05:20.537
GBPUSD [CBV-D][M] #11 | Reloading chart. | 2021-10-01 14:05:20.542
GBPUSD [CBV-D][M] #11 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-10-01 14:05:20.542
GBPUSD [CBV-D][M] #11 | There are no continuous futures contract symbols. Loading data normally. | 2021-10-01 14:05:20.542
GBPUSD [CBV-D][M] #1 | Reloading chart. | 2021-10-01 14:05:20.793
GBPUSD [CBV-D][M] #1 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2021-10-01 14:05:20.793
GBPUSD [CBV-D][M] #1 | There are no continuous futures contract symbols. Loading data normally. | 2021-10-01 14:05:20.793
GBPUSD [CBV-D][M] 500 Volume #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-10-01 14:05:21.000
CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-10-01 14:07:21.012
CQG WebSocket socket (1) | Closed. | 2021-10-01 14:07:21.012
CQG WebSocket socket (1) | Deleting network socket now after delay. | 2021-10-01 14:07:51.013

CQG WebAPI | Connecting to server api.cqg.com | 2021-10-01 14:20:47.490
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-10-01 14:20:47.490
CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2021-10-01 14:20:47.518
CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2021-10-01 14:20:47.518
CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2021-10-01 14:20:47.518
CQG WebSocket | Opening WebSocket. | 2021-10-01 14:20:47.552
CQG WebSocket | Sending WebSocket handshake. | 2021-10-01 14:20:47.552
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-10-01 14:20:47.655
CQG WebSocket | Server header | Connection: upgrade | 2021-10-01 14:20:47.655
CQG WebSocket | Server header | Sec-WebSocket-Accept: /0jzJ64EVsHNLvDa+mWPA9JnsvE= | 2021-10-01 14:20:47.655
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-10-01 14:20:47.655
CQG WebSocket | Server header | Upgrade: websocket | 2021-10-01 14:20:47.655
CQG WebSocket | Server header | | 2021-10-01 14:20:47.655
CQG WebSocket | Web socket state is now open. | 2021-10-01 14:20:47.655
CQG WebAPI | WebSocket connected. | 2021-10-01 14:20:47.655
CQG WebAPI | Sending market data logon message. | 2021-10-01 14:20:47.655
CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2021-10-01 14:20:48.140
CQG WebSocket socket (1) | CloseSocket call. | 2021-10-01 14:20:48.174
CQG WebAPI | Disconnected. | 2021-10-01 14:20:48.175
CQG WebAPI | Not reconnecting due to connection error condition. | 2021-10-01 14:20:48.175
CQG WebSocket | WebSocket closed. | 2021-10-01 14:20:48.175
CQG WebAPI | WebSocket closed. | 2021-10-01 14:20:48.175
CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-10-01 14:20:48.175
CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2021-10-01 14:20:48.196
CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2021-10-01 14:20:48.196
CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-10-01 14:22:51.322
CQG WebSocket socket (1) | Closed. | 2021-10-01 14:22:51.322
CQG WebSocket socket (1) | Deleting network socket now after delay. | 2021-10-01 14:23:21.322

CQG WebAPI | Connecting to server api.cqg.com | 2021-10-01 14:28:04.848
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-10-01 14:28:04.848
CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2021-10-01 14:28:04.974
CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2021-10-01 14:28:04.974
CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2021-10-01 14:28:04.974
CQG WebSocket | Opening WebSocket. | 2021-10-01 14:28:05.001
CQG WebSocket | Sending WebSocket handshake. | 2021-10-01 14:28:05.001
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-10-01 14:28:05.092
CQG WebSocket | Server header | Connection: upgrade | 2021-10-01 14:28:05.092
CQG WebSocket | Server header | Sec-WebSocket-Accept: /mzLA8R2x37hS+ekYH2QRBvv3ag= | 2021-10-01 14:28:05.092
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-10-01 14:28:05.092
CQG WebSocket | Server header | Upgrade: websocket | 2021-10-01 14:28:05.092
CQG WebSocket | Server header | | 2021-10-01 14:28:05.092
CQG WebSocket | Web socket state is now open. | 2021-10-01 14:28:05.092
CQG WebAPI | WebSocket connected. | 2021-10-01 14:28:05.092
CQG WebAPI | Sending market data logon message. | 2021-10-01 14:28:05.092
CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2021-10-01 14:28:05.589
CQG WebSocket socket (1) | CloseSocket call. | 2021-10-01 14:28:05.620
CQG WebAPI | Disconnected. | 2021-10-01 14:28:05.621
CQG WebAPI | Not reconnecting due to connection error condition. | 2021-10-01 14:28:05.621
CQG WebSocket | WebSocket closed. | 2021-10-01 14:28:05.621
CQG WebAPI | WebSocket closed. | 2021-10-01 14:28:05.621
CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-10-01 14:28:05.621
CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2021-10-01 14:28:05.643
CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2021-10-01 14:28:05.643

CQG WebAPI | Connecting to server api.cqg.com | 2021-10-01 14:30:18.051
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-10-01 14:30:18.051
CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2021-10-01 14:30:18.051
CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2021-10-01 14:30:18.051
CQG WebSocket socket (2) | Connecting to IP: 195.166.124.165. | 2021-10-01 14:30:18.051
CQG WebSocket | Opening WebSocket. | 2021-10-01 14:30:18.078
CQG WebSocket | Sending WebSocket handshake. | 2021-10-01 14:30:18.078
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-10-01 14:30:18.178
CQG WebSocket | Server header | Connection: upgrade | 2021-10-01 14:30:18.178
CQG WebSocket | Server header | Sec-WebSocket-Accept: zdF7In8S0W2jcPPyAKdRmsX8hxU= | 2021-10-01 14:30:18.178
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-10-01 14:30:18.178
CQG WebSocket | Server header | Upgrade: websocket | 2021-10-01 14:30:18.178
CQG WebSocket | Server header | | 2021-10-01 14:30:18.178
CQG WebSocket | Web socket state is now open. | 2021-10-01 14:30:18.178
CQG WebAPI | WebSocket connected. | 2021-10-01 14:30:18.178
CQG WebAPI | Sending market data logon message. | 2021-10-01 14:30:18.178
CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2021-10-01 14:30:18.664
CQG WebSocket socket (2) | CloseSocket call. | 2021-10-01 14:30:18.699
CQG WebAPI | Disconnected. | 2021-10-01 14:30:18.700
CQG WebAPI | Not reconnecting due to connection error condition. | 2021-10-01 14:30:18.700
CQG WebSocket | WebSocket closed. | 2021-10-01 14:30:18.700
CQG WebAPI | WebSocket closed. | 2021-10-01 14:30:18.700
CQG WebSocket socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-10-01 14:30:18.700
CQG WebSocket socket (2) | Write has completed. Shutdown being performed. | 2021-10-01 14:30:18.723
CQG WebSocket socket (2) | Shutdown started. Waiting for graceful close. | 2021-10-01 14:30:18.723
CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-10-01 14:30:21.440
CQG WebSocket socket (1) | Closed. | 2021-10-01 14:30:21.440
CQG WebSocket socket (1) | Deleting network socket now after delay. | 2021-10-01 14:30:51.441
CQG WebSocket socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-10-01 14:32:21.467
CQG WebSocket socket (2) | Closed. | 2021-10-01 14:32:21.467
CQG WebSocket socket (2) | Deleting network socket now after delay. | 2021-10-01 14:32:51.477

CQG WebAPI | Connecting to server api.cqg.com | 2021-10-01 14:33:14.437
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-10-01 14:33:14.437
CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2021-10-01 14:33:14.552
CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2021-10-01 14:33:14.552
CQG WebSocket socket (1) | Connecting to IP: 195.166.124.165. | 2021-10-01 14:33:14.552
CQG WebSocket | Opening WebSocket. | 2021-10-01 14:33:14.587
CQG WebSocket | Sending WebSocket handshake. | 2021-10-01 14:33:14.587
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-10-01 14:33:14.695
CQG WebSocket | Server header | Connection: upgrade | 2021-10-01 14:33:14.695
CQG WebSocket | Server header | Sec-WebSocket-Accept: D1++AtUIbu6xjGpshpLKr/Yh5vU= | 2021-10-01 14:33:14.695
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-10-01 14:33:14.695
CQG WebSocket | Server header | Upgrade: websocket | 2021-10-01 14:33:14.695
CQG WebSocket | Server header | | 2021-10-01 14:33:14.695
CQG WebSocket | Web socket state is now open. | 2021-10-01 14:33:14.695
CQG WebAPI | WebSocket connected. | 2021-10-01 14:33:14.695
CQG WebAPI | Sending market data logon message. | 2021-10-01 14:33:14.695
CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2021-10-01 14:33:15.180
CQG WebSocket socket (1) | CloseSocket call. | 2021-10-01 14:33:15.182
CQG WebAPI | Disconnected. | 2021-10-01 14:33:15.182
CQG WebAPI | Not reconnecting due to connection error condition. | 2021-10-01 14:33:15.182
CQG WebSocket | WebSocket closed. | 2021-10-01 14:33:15.182
CQG WebAPI | WebSocket closed. | 2021-10-01 14:33:15.182
CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-10-01 14:33:15.182
CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2021-10-01 14:33:15.214
CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2021-10-01 14:33:15.214

CQG WebAPI | Connecting to server api.cqg.com | 2021-10-01 14:33:26.910
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-10-01 14:33:26.910
CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2021-10-01 14:33:26.910
CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2021-10-01 14:33:26.910
CQG WebSocket socket (2) | Connecting to IP: 195.166.124.165. | 2021-10-01 14:33:26.910
CQG WebSocket | Opening WebSocket. | 2021-10-01 14:33:26.941
CQG WebSocket | Sending WebSocket handshake. | 2021-10-01 14:33:26.941
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-10-01 14:33:27.037
CQG WebSocket | Server header | Connection: upgrade | 2021-10-01 14:33:27.037
CQG WebSocket | Server header | Sec-WebSocket-Accept: ZHcu9zgCe99HUEZScZMy54iZfJY= | 2021-10-01 14:33:27.037
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-10-01 14:33:27.037
CQG WebSocket | Server header | Upgrade: websocket | 2021-10-01 14:33:27.037
CQG WebSocket | Server header | | 2021-10-01 14:33:27.037
CQG WebSocket | Web socket state is now open. | 2021-10-01 14:33:27.037
CQG WebAPI | WebSocket connected. | 2021-10-01 14:33:27.037
CQG WebAPI | Sending market data logon message. | 2021-10-01 14:33:27.037
CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2021-10-01 14:33:27.521
CQG WebSocket socket (2) | CloseSocket call. | 2021-10-01 14:33:27.555
CQG WebAPI | Disconnected. | 2021-10-01 14:33:27.555
CQG WebAPI | Not reconnecting due to connection error condition. | 2021-10-01 14:33:27.555
CQG WebSocket | WebSocket closed. | 2021-10-01 14:33:27.555
CQG WebAPI | WebSocket closed. | 2021-10-01 14:33:27.555
CQG WebSocket socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-10-01 14:33:27.555
CQG WebSocket socket (2) | Write has completed. Shutdown being performed. | 2021-10-01 14:33:27.578
CQG WebSocket socket (2) | Shutdown started. Waiting for graceful close. | 2021-10-01 14:33:27.578
CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-10-01 14:35:21.500
CQG WebSocket socket (1) | Closed. | 2021-10-01 14:35:21.500
[2021-10-01 15:47:23]
Sierra Chart Engineering - Posts: 104368
We cannot help with these connection issues:
CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2021-10-01 14:28:05.589

You need to ask your broker for help.


Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services".

Press "Ok"

And then translate the symbols in your Chartbooks and Sierra Chart:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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