Support Board
Date/Time: Sat, 01 Mar 2025 13:03:36 +0000
Post From: NO CONNECTION STILL
| [2021-10-01 15:47:23] |
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We cannot help with these connection issues: CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM. | 2021-10-01 14:28:05.589
You need to ask your broker for help. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "Ok" And then translate the symbols in your Chartbooks and Sierra Chart: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |