Support Board
Date/Time: Sat, 01 Mar 2025 10:31:19 +0000
Screen went to black after going into chart settings to select Micro contract?
View Count: 454
| [2021-09-29 22:31:03] |
| User341905 - Posts: 3 |
|
Created the DTC Protocol server. | 2021-09-29 13:12:33.710 DTC Protocol Server listening on port 11099. | 2021-09-29 13:12:33.713 Reading Internal Order ID file. | 2021-09-29 13:12:33.713 Reading Trade Orders file. | 2021-09-29 13:12:33.801 Reading Trade Positions file. | 2021-09-29 13:12:33.802 Reading Trade Account Data files. | 2021-09-29 13:12:33.803 UDPListener (588). Port 22904 | Listening on UDP port 22904. | 2021-09-29 13:12:33.898 Software version: 2308 64-bit | 2021-09-29 13:12:33.898 Primary Thread ID: 280 | 2021-09-29 13:12:33.898 Usage end date: 2021-10-07 | 2021-09-29 13:12:33.898 Enabled for: Advanced Features 2. | 2021-09-29 13:12:33.898 Enabled for: Sierra Chart Historical Data Service. | 2021-09-29 13:12:33.898 Enabled for: Delayed Denali Exchange Data Feed. | 2021-09-29 13:12:33.898 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-09-29 13:12:33.898 Current selected Data/Trading service: CQG WebAPI | 2021-09-29 13:12:33.898 Custom symbol settings values: enabled | 2021-09-29 13:12:33.899 Chart Update Interval: 500 | 2021-09-29 13:12:33.899 Intraday Data Storage Time Unit: 0 | 2021-09-29 13:12:33.899 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-09-29 13:12:33.899 2021-09-29 20:12:33 Local computer time in UTC | 2021-09-29 13:12:33.899 2021-09-29 13:12:33 Local computer time in SC Time Zone | 2021-09-29 13:12:33.899 2021-09-29 20:12:32 Server time in UTC | 2021-09-29 13:12:33.899 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-09-29 13:12:33.899 Program path: Y:\SierraChart\ | 2021-09-29 13:12:33.899 Data Files path: Y:\SierraChart\Data\ | 2021-09-29 13:12:33.899 OS Version Number: 6.1 | 2021-09-29 13:12:33.899 Locale Setting: C | 2021-09-29 13:12:33.899 DLLs: 2mMACDZERO_64.dll, UserContributedStudies_64.dll | 2021-09-29 13:12:33.901 Allowed protected custom studies: | 2021-09-29 13:12:33.901 Created the DTC Protocol historical data server. | 2021-09-29 13:12:33.952 HD Server Manager | Listening on port 11098. | 2021-09-29 13:12:33.991 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2021-09-29 13:12:33.993 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-09-29 13:12:34.036 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-09-29 13:12:34.244 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-09-29 13:12:34.244 Received 5 login tokens. | 2021-09-29 13:12:34.964 Symbol settings MD5 received. Request ID: 1. | 2021-09-29 13:12:35.354 Symbol settings are up-to-date for cqg. | 2021-09-29 13:12:35.354 CQG WebAPI | Connecting to server api.cqg.com | 2021-09-29 13:12:41.222 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-09-29 13:12:41.222 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2021-09-29 13:12:41.306 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2021-09-29 13:12:41.307 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2021-09-29 13:12:41.307 CQG WebSocket | Opening WebSocket. | 2021-09-29 13:12:41.383 CQG WebSocket | Sending WebSocket handshake. | 2021-09-29 13:12:41.383 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-09-29 13:12:41.610 CQG WebSocket | Server header | Connection: upgrade | 2021-09-29 13:12:41.610 CQG WebSocket | Server header | Sec-WebSocket-Accept: XJOCQZWQai8NyT6p4ZIldI6uf5Q= | 2021-09-29 13:12:41.610 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-09-29 13:12:41.610 CQG WebSocket | Server header | Upgrade: websocket | 2021-09-29 13:12:41.610 CQG WebSocket | Server header | | 2021-09-29 13:12:41.610 CQG WebSocket | Web socket state is now open. | 2021-09-29 13:12:41.610 CQG WebAPI | WebSocket connected. | 2021-09-29 13:12:41.611 CQG WebAPI | Sending market data logon message. | 2021-09-29 13:12:41.611 CQG WebAPI | Base Time: 2021-09-19T03:42:14. 2021-09-19 03:42:14 | 2021-09-29 13:12:41.842 CQG WebAPI | Logon successful. Session Token = KF74JSjvPFLg7STgnw/9ls9RYe9hn+UaRYpGmg6XhSsqMGh65B1VCT9UyEeU8SqiHjjogOQ2n9f | 2021-09-29 13:12:41.842 CQG WebAPI | Connected to server complete. | 2021-09-29 13:12:41.843 Triggering next historical data download in queue. | 2021-09-29 13:12:41.847 Triggering next historical data download in queue. | 2021-09-29 13:12:41.847 Triggering next historical data download in queue. | 2021-09-29 13:12:41.848 Triggering next historical data download in queue. | 2021-09-29 13:12:41.848 Updated verified funded futures trading account ending date to: 2021-10-29 20:12:41 | 2021-09-29 13:12:41.860 CQG WebAPI | Sending Trade Accounts request message. | 2021-09-29 13:12:41.860 No download requests in the queue to start downloads for. | 2021-09-29 13:12:41.863 No download requests in the queue to start downloads for. | 2021-09-29 13:12:41.863 No download requests in the queue to start downloads for. | 2021-09-29 13:12:41.864 No download requests in the queue to start downloads for. | 2021-09-29 13:12:41.865 CQG WebAPI | Brokerage name: AMP. Account Name: 144077 | 2021-09-29 13:12:41.986 Updated verified funded futures trading account ending date to: 2021-10-29 20:12:41 | 2021-09-29 13:12:41.986 CQG WebAPI | Sending collateral subscribe request. | 2021-09-29 13:12:41.986 CQG WebAPI | Sending positions subscribe request. RequestID: 700984 | 2021-09-29 13:12:46.849 CQG WebAPI | Sending orders subscribe request. RequestID: 700985 | 2021-09-29 13:12:46.850 Loading DLL: Y:\SierraChart\Data\2mMACDZERO.dll (2mMACDZERO_64.dll). Handle: 1eea0000 | 2021-09-29 13:13:06.950 F.US.EPZ21 2 Min #1 | Reloading chart. | 2021-09-29 13:13:07.670 F.US.EPZ21 2 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: Y:\SierraChart\Data\F.US.EPZ21.scid | 2021-09-29 13:13:07.727 CQG WebAPI | Starting real-time market data updates for: F.US.EPZ21. ID: 1 Service code: cqg | 2021-09-29 13:13:08.145 CQG WebAPI | Sending symbol resolution request for F.US.EPZ21. ID: 700986 | 2021-09-29 13:13:08.145 CQG WebAPI | Requesting security definition data for: F.US.EPZ21. ID: 1 | 2021-09-29 13:13:08.146 CQG WebAPI | Using primary service for historical data for F.US.EPZ21 | 2021-09-29 13:13:08.147 Starting DelayedDownloadMonitoringTimer | 2021-09-29 13:13:08.147 Starting HDTimeoutTimer | 2021-09-29 13:13:08.148 Added historical Intraday data request for F.US.EPZ21 to the queue. | 2021-09-29 13:13:08.149 Intraday data recording state for symbol F.US.EPZ21 is set to download 'Pending'. | 2021-09-29 13:13:08.149 Triggering next historical data download in queue. | 2021-09-29 13:13:08.149 Delaying start of download for F.US.EPZ21 | 2021-09-29 13:13:08.154 CQG WebAPI | Received symbol resolution report for symbol F.US.EPZ21. Search Symbol: F.US.EPZ21. Request ID: 700986. Contract ID: 1. | 2021-09-29 13:13:08.223 CQG WebAPI | Requesting market data for F.US.EPZ21 | 2021-09-29 13:13:08.223 CQG WebAPI | Market data subscription for F.US.EPZ21 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-09-29 13:13:08.343 Symbol Error - F.US.EPZ21 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-09-29 13:13:08.343 HD Request # 1 | Downloading Intraday chart data for F.US.EPZ21 to the file F.US.EPZ21.scid. Service: cqg | 2021-09-29 13:13:09.164 HD Request # 1 | Performing multistage download. Downloading Minute data first. | 2021-09-29 13:13:09.166 HD Request # 1 | Download start date-time: 2021-03-27 13:13:09.000000. File last date-time: 00:00:00.000000 | 2021-09-29 13:13:09.167 HD Request # 1 | Disabling Intraday chart updating for symbol. | 2021-09-29 13:13:09.167 HD Request # 1 | Requesting historical Minute data. | 2021-09-29 13:13:09.168 HD Request # 1 | Error downloading historical Intraday data for F.US.EPZ21. Instrument F.US.EP (corresponding to ID 1) is not allowed. | 2021-09-29 13:13:09.296 HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.EPZ21 | 2021-09-29 13:13:09.298 HD Request # 1 | Completion time: 0s | 2021-09-29 13:13:09.298 HD Request # 1 | Intraday data download complete for F.US.EPZ21. Unique request ID: 1 | 2021-09-29 13:13:09.299 Added historical Intraday data request for F.US.EPZ21 to the queue. | 2021-09-29 13:13:09.299 Triggering next historical data download in queue. | 2021-09-29 13:13:09.299 HD Request # 2 | Downloading Intraday chart data for F.US.EPZ21 to the file F.US.EPZ21.scid. Service: cqg | 2021-09-29 13:13:09.300 HD Request # 2 | Rounding start date-time down to the minute: 2021-03-27 13:13:00.000 | 2021-09-29 13:13:09.302 HD Request # 2 | Download start date-time: 2021-03-27 13:13:00.000000. File last date-time: 00:00:00.000000 | 2021-09-29 13:13:09.302 HD Request # 2 | Requesting historical Tick data. | 2021-09-29 13:13:09.302 HD Request # 2 | Error downloading historical Intraday data for F.US.EPZ21. Instrument F.US.EP (corresponding to ID 1) is not allowed. Result=103. Num Quotes=0 | 2021-09-29 13:13:09.423 HD Request # 2 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.EPZ21 | 2021-09-29 13:13:09.423 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-09-29 13:13:09.424 HD Request # 2 | Completion time: 0s | 2021-09-29 13:13:09.425 HD Request # 2 | Intraday data download complete for F.US.EPZ21. Unique request ID: 1 | 2021-09-29 13:13:09.425 Removing historical data download ID 1. | 2021-09-29 13:13:09.425 Real-time Intraday chart data file updates started for F.US.EPZ21 | 2021-09-29 13:13:09.425 Intraday chart data file opened for F.US.EPZ21 | 2021-09-29 13:13:09.425 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2021-09-29 13:13:09.425 Triggering next historical data download in queue. | 2021-09-29 13:13:09.426 No download requests in the queue to start downloads for. | 2021-09-29 13:13:09.426 The data feed was lost. There was no activity for at least 60.0 seconds. | 2021-09-29 14:19:22.008 Connection to the external service has been lost. | 2021-09-29 14:19:22.008 CQG WebSocket | Timeout waiting for pong message from server. | 2021-09-29 14:19:22.009 CQG WebAPI | WebSocket closed. | 2021-09-29 14:19:22.010 CQG WebAPI | Sending Web API Logoff message. | 2021-09-29 14:19:22.020 CQG WebSocket socket (1) | CloseSocket call. | 2021-09-29 14:19:22.020 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-09-29 14:19:22.020 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2021-09-29 14:19:22.020 CQG WebSocket | WebSocket closed. | 2021-09-29 14:19:22.020 CQG WebAPI | WebSocket closed. | 2021-09-29 14:19:22.020 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2021-09-29 14:19:22.020 CQG WebAPI | Disconnected. | 2021-09-29 14:19:22.021 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2021-09-29 14:19:22.022 CQG WebAPI | Connecting to server api.cqg.com | 2021-09-29 14:19:24.025 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-09-29 14:19:24.025 CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2021-09-29 14:19:24.115 CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2021-09-29 14:19:24.115 CQG WebSocket socket (2) | Connecting to IP: 208.48.16.35. | 2021-09-29 14:19:24.115 CQG WebSocket | Opening WebSocket. | 2021-09-29 14:19:24.189 CQG WebSocket | Sending WebSocket handshake. | 2021-09-29 14:19:24.189 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-09-29 14:19:24.414 CQG WebSocket | Server header | Connection: upgrade | 2021-09-29 14:19:24.414 CQG WebSocket | Server header | Sec-WebSocket-Accept: MTxIznLF4LKyzA8qedgM99KJb84= | 2021-09-29 14:19:24.414 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-09-29 14:19:24.414 CQG WebSocket | Server header | Upgrade: websocket | 2021-09-29 14:19:24.414 CQG WebSocket | Server header | | 2021-09-29 14:19:24.414 CQG WebSocket | Web socket state is now open. | 2021-09-29 14:19:24.414 CQG WebAPI | WebSocket connected. | 2021-09-29 14:19:24.414 CQG WebAPI | Sending market data logon message. | 2021-09-29 14:19:24.414 CQG WebAPI | Base Time: 2021-09-19T03:42:14. 2021-09-19 03:42:14 | 2021-09-29 14:19:24.675 CQG WebAPI | Logon successful. Session Token = njYjjrMuVYYD+cn30X16AaBS7RMUeeUcJlyB6nYDimQkBbXfk3KMMxiHbpU0eVfc9ApUr4D0O7a | 2021-09-29 14:19:24.675 CQG WebAPI | Connected to server complete. | 2021-09-29 14:19:24.676 Triggering next historical data download in queue. | 2021-09-29 14:19:24.679 Triggering next historical data download in queue. | 2021-09-29 14:19:24.679 Triggering next historical data download in queue. | 2021-09-29 14:19:24.679 Triggering next historical data download in queue. | 2021-09-29 14:19:24.679 Updated verified funded futures trading account ending date to: 2021-10-29 21:19:24 | 2021-09-29 14:19:24.679 CQG WebAPI | Sending Trade Accounts request message. | 2021-09-29 14:19:24.679 No download requests in the queue to start downloads for. | 2021-09-29 14:19:24.679 No download requests in the queue to start downloads for. | 2021-09-29 14:19:24.679 No download requests in the queue to start downloads for. | 2021-09-29 14:19:24.679 No download requests in the queue to start downloads for. | 2021-09-29 14:19:24.679 CQG WebAPI | Brokerage name: AMP. Account Name: 144077 | 2021-09-29 14:19:24.801 Updated verified funded futures trading account ending date to: 2021-10-29 21:19:24 | 2021-09-29 14:19:24.801 CQG WebAPI | Sending collateral subscribe request. | 2021-09-29 14:19:24.801 CQG WebAPI | Starting real-time market data updates for: F.US.EPZ21. ID: 1 Service code: cqg | 2021-09-29 14:19:24.968 CQG WebAPI | Sending symbol resolution request for F.US.EPZ21. ID: 700991 | 2021-09-29 14:19:24.968 CQG WebAPI | Requesting security definition data for: F.US.EPZ21. ID: 1 | 2021-09-29 14:19:24.968 CQG WebAPI | Using primary service for historical data for F.US.EPZ21 | 2021-09-29 14:19:24.968 Added historical Intraday data request for F.US.EPZ21 to the queue. | 2021-09-29 14:19:24.968 Intraday data recording state for symbol F.US.EPZ21 is set to download 'Pending'. | 2021-09-29 14:19:24.968 Triggering next historical data download in queue. | 2021-09-29 14:19:24.968 Delaying start of download for F.US.EPZ21 | 2021-09-29 14:19:25.036 CQG WebAPI | Received symbol resolution report for symbol F.US.EPZ21. Search Symbol: F.US.EPZ21. Request ID: 700991. Contract ID: 1. | 2021-09-29 14:19:25.041 CQG WebAPI | Requesting market data for F.US.EPZ21 | 2021-09-29 14:19:25.041 CQG WebAPI | Market data subscription for F.US.EPZ21 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-09-29 14:19:25.168 Symbol Error - F.US.EPZ21 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-09-29 14:19:25.168 HD Request # 3 | Downloading Intraday chart data for F.US.EPZ21 to the file F.US.EPZ21.scid. Service: cqg | 2021-09-29 14:19:26.003 HD Request # 3 | Performing multistage download. Downloading Minute data first. | 2021-09-29 14:19:26.003 HD Request # 3 | Download start date-time: 2021-03-27 14:19:26.000000. File last date-time: 00:00:00.000000 | 2021-09-29 14:19:26.003 HD Request # 3 | Disabling Intraday chart updating for symbol. | 2021-09-29 14:19:26.003 HD Request # 3 | Requesting historical Minute data. | 2021-09-29 14:19:26.003 HD Request # 3 | Error downloading historical Intraday data for F.US.EPZ21. Instrument F.US.EP (corresponding to ID 1) is not allowed. | 2021-09-29 14:19:26.133 HD Request # 3 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.EPZ21 | 2021-09-29 14:19:26.133 HD Request # 3 | Completion time: 0s | 2021-09-29 14:19:26.133 HD Request # 3 | Intraday data download complete for F.US.EPZ21. Unique request ID: 2 | 2021-09-29 14:19:26.133 Added historical Intraday data request for F.US.EPZ21 to the queue. | 2021-09-29 14:19:26.133 Triggering next historical data download in queue. | 2021-09-29 14:19:26.133 HD Request # 4 | Downloading Intraday chart data for F.US.EPZ21 to the file F.US.EPZ21.scid. Service: cqg | 2021-09-29 14:19:26.134 HD Request # 4 | Rounding start date-time down to the minute: 2021-03-27 14:19:00.000 | 2021-09-29 14:19:26.136 HD Request # 4 | Download start date-time: 2021-03-27 14:19:00.000000. File last date-time: 00:00:00.000000 | 2021-09-29 14:19:26.136 HD Request # 4 | Requesting historical Tick data. | 2021-09-29 14:19:26.136 HD Request # 4 | Error downloading historical Intraday data for F.US.EPZ21. Instrument F.US.EP (corresponding to ID 1) is not allowed. Result=103. Num Quotes=0 | 2021-09-29 14:19:26.258 HD Request # 4 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.EPZ21 | 2021-09-29 14:19:26.258 HD Request # 4 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-09-29 14:19:26.259 HD Request # 4 | Completion time: 0s | 2021-09-29 14:19:26.259 HD Request # 4 | Intraday data download complete for F.US.EPZ21. Unique request ID: 2 | 2021-09-29 14:19:26.259 Removing historical data download ID 2. | 2021-09-29 14:19:26.259 Real-time Intraday chart data file updates started for F.US.EPZ21 | 2021-09-29 14:19:26.259 Intraday chart data file opened for F.US.EPZ21 | 2021-09-29 14:19:26.259 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2021-09-29 14:19:26.259 Triggering next historical data download in queue. | 2021-09-29 14:19:26.259 No download requests in the queue to start downloads for. | 2021-09-29 14:19:26.259 CQG WebSocket socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2021-09-29 14:32:31.044 CQG WebSocket socket (1) | Closed. | 2021-09-29 14:32:31.044 CQG WebSocket socket (1) | Socket gracefully closed by remote side. | 2021-09-29 14:32:31.045 The data feed was lost. There was no activity for at least 60.0 seconds. | 2021-09-29 14:32:31.082 Connection to the external service has been lost. | 2021-09-29 14:32:31.082 CQG WebSocket | Timeout waiting for pong message from server. | 2021-09-29 14:32:31.087 CQG WebAPI | WebSocket closed. | 2021-09-29 14:32:31.087 CQG WebAPI | Sending Web API Logoff message. | 2021-09-29 14:32:31.111 CQG WebSocket socket (2) | CloseSocket call. | 2021-09-29 14:32:31.111 CQG WebSocket | WebSocket closed. | 2021-09-29 14:32:31.111 CQG WebAPI | WebSocket closed. | 2021-09-29 14:32:31.111 CQG WebSocket socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2021-09-29 14:32:31.111 CQG WebSocket socket (2) | Write has completed. Shutdown being performed. | 2021-09-29 14:32:31.111 CQG WebAPI | Disconnected. | 2021-09-29 14:32:31.111 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2021-09-29 14:32:31.111 CQG WebSocket socket (2) | Shutdown started. Waiting for graceful close. | 2021-09-29 14:32:31.111 CQG WebAPI | Connecting to server api.cqg.com | 2021-09-29 14:32:33.129 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2021-09-29 14:32:33.129 CQG WebSocket socket (4) | Creating socket. Using TLS 1.2. | 2021-09-29 14:32:33.210 CQG WebSocket socket (4) | New receive buffer size: 5242880 | 2021-09-29 14:32:33.211 CQG WebSocket socket (4) | Connecting to IP: 208.48.16.35. | 2021-09-29 14:32:33.211 CQG WebSocket | Opening WebSocket. | 2021-09-29 14:32:33.319 CQG WebSocket | Sending WebSocket handshake. | 2021-09-29 14:32:33.319 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2021-09-29 14:32:33.542 CQG WebSocket | Server header | Connection: upgrade | 2021-09-29 14:32:33.542 CQG WebSocket | Server header | Sec-WebSocket-Accept: xptjEpr5MFkYlVGN7ERGdSZcxRc= | 2021-09-29 14:32:33.542 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2021-09-29 14:32:33.542 CQG WebSocket | Server header | Upgrade: websocket | 2021-09-29 14:32:33.542 CQG WebSocket | Server header | | 2021-09-29 14:32:33.542 CQG WebSocket | Web socket state is now open. | 2021-09-29 14:32:33.542 CQG WebAPI | WebSocket connected. | 2021-09-29 14:32:33.542 CQG WebAPI | Sending market data logon message. | 2021-09-29 14:32:33.542 CQG WebAPI | Base Time: 2021-09-19T03:42:14. 2021-09-19 03:42:14 | 2021-09-29 14:32:33.753 CQG WebAPI | Logon successful. Session Token = nuSWvVb81zPimufU1nEmV/01eQdZXxn+eE7mDs7mFYU9YQ3gbbEfy6L7HTe41haOQ41Jbv36HMk | 2021-09-29 14:32:33.753 CQG WebAPI | Connected to server complete. | 2021-09-29 14:32:33.753 Triggering next historical data download in queue. | 2021-09-29 14:32:33.753 Triggering next historical data download in queue. | 2021-09-29 14:32:33.753 Triggering next historical data download in queue. | 2021-09-29 14:32:33.753 Triggering next historical data download in queue. | 2021-09-29 14:32:33.753 Updated verified funded futures trading account ending date to: 2021-10-29 21:32:33 | 2021-09-29 14:32:33.753 CQG WebAPI | Sending Trade Accounts request message. | 2021-09-29 14:32:33.753 No download requests in the queue to start downloads for. | 2021-09-29 14:32:33.753 No download requests in the queue to start downloads for. | 2021-09-29 14:32:33.753 No download requests in the queue to start downloads for. | 2021-09-29 14:32:33.753 No download requests in the queue to start downloads for. | 2021-09-29 14:32:33.753 CQG WebAPI | Brokerage name: AMP. Account Name: 144077 | 2021-09-29 14:32:33.903 Updated verified funded futures trading account ending date to: 2021-10-29 21:32:33 | 2021-09-29 14:32:33.903 CQG WebAPI | Sending collateral subscribe request. | 2021-09-29 14:32:33.903 CQG WebAPI | Starting real-time market data updates for: F.US.EPZ21. ID: 1 Service code: cqg | 2021-09-29 14:32:33.943 CQG WebAPI | Sending symbol resolution request for F.US.EPZ21. ID: 700996 | 2021-09-29 14:32:33.943 CQG WebAPI | Requesting security definition data for: F.US.EPZ21. ID: 1 | 2021-09-29 14:32:33.943 CQG WebAPI | Using primary service for historical data for F.US.EPZ21 | 2021-09-29 14:32:33.943 Added historical Intraday data request for F.US.EPZ21 to the queue. | 2021-09-29 14:32:33.943 Intraday data recording state for symbol F.US.EPZ21 is set to download 'Pending'. | 2021-09-29 14:32:33.943 Triggering next historical data download in queue. | 2021-09-29 14:32:33.943 Delaying start of download for F.US.EPZ21 | 2021-09-29 14:32:33.988 CQG WebAPI | Received symbol resolution report for symbol F.US.EPZ21. Search Symbol: F.US.EPZ21. Request ID: 700996. Contract ID: 1. | 2021-09-29 14:32:34.042 CQG WebAPI | Requesting market data for F.US.EPZ21 | 2021-09-29 14:32:34.042 CQG WebAPI | Market data subscription for F.US.EPZ21 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-09-29 14:32:34.165 Symbol Error - F.US.EPZ21 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2021-09-29 14:32:34.165 HD Request # 5 | Downloading Intraday chart data for F.US.EPZ21 to the file F.US.EPZ21.scid. Service: cqg | 2021-09-29 14:32:34.968 HD Request # 5 | Performing multistage download. Downloading Minute data first. | 2021-09-29 14:32:34.969 HD Request # 5 | Download start date-time: 2021-03-27 14:32:34.000000. File last date-time: 00:00:00.000000 | 2021-09-29 14:32:34.969 HD Request # 5 | Disabling Intraday chart updating for symbol. | 2021-09-29 14:32:34.969 HD Request # 5 | Requesting historical Minute data. | 2021-09-29 14:32:34.969 HD Request # 5 | Error downloading historical Intraday data for F.US.EPZ21. Instrument F.US.EP (corresponding to ID 1) is not allowed. | 2021-09-29 14:32:35.138 HD Request # 5 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.EPZ21 | 2021-09-29 14:32:35.138 HD Request # 5 | Completion time: 1s | 2021-09-29 14:32:35.139 HD Request # 5 | Intraday data download complete for F.US.EPZ21. Unique request ID: 3 | 2021-09-29 14:32:35.139 Added historical Intraday data request for F.US.EPZ21 to the queue. | 2021-09-29 14:32:35.139 Triggering next historical data download in queue. | 2021-09-29 14:32:35.139 HD Request # 6 | Downloading Intraday chart data for F.US.EPZ21 to the file F.US.EPZ21.scid. Service: cqg | 2021-09-29 14:32:35.139 HD Request # 6 | Rounding start date-time down to the minute: 2021-03-27 14:32:00.000 | 2021-09-29 14:32:35.139 HD Request # 6 | Download start date-time: 2021-03-27 14:32:00.000000. File last date-time: 00:00:00.000000 | 2021-09-29 14:32:35.139 HD Request # 6 | Requesting historical Tick data. | 2021-09-29 14:32:35.139 HD Request # 6 | Error downloading historical Intraday data for F.US.EPZ21. Instrument F.US.EP (corresponding to ID 1) is not allowed. Result=103. Num Quotes=0 | 2021-09-29 14:32:35.270 HD Request # 6 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for F.US.EPZ21 | 2021-09-29 14:32:35.270 HD Request # 6 | Add time&sales data | Remembered last file record date-time: 00:00:00.000000 | 2021-09-29 14:32:35.271 HD Request # 6 | Completion time: 0s | 2021-09-29 14:32:35.271 HD Request # 6 | Intraday data download complete for F.US.EPZ21. Unique request ID: 3 | 2021-09-29 14:32:35.271 Removing historical data download ID 3. | 2021-09-29 14:32:35.271 Real-time Intraday chart data file updates started for F.US.EPZ21 | 2021-09-29 14:32:35.271 Intraday chart data file opened for F.US.EPZ21 | 2021-09-29 14:32:35.271 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2021-09-29 14:32:35.271 Triggering next historical data download in queue. | 2021-09-29 14:32:35.271 No download requests in the queue to start downloads for. | 2021-09-29 14:32:35.271 CQG WebAPI | Sending positions subscribe request. RequestID: 700999 | 2021-09-29 14:32:38.763 CQG WebAPI | Sending orders subscribe request. RequestID: 701000 | 2021-09-29 14:32:38.763 CQG WebSocket socket (1) | Deleting network socket now after delay. | 2021-09-29 14:33:01.108 CQG WebSocket socket (2) | Close event error. Unknown Windows error code 10060. | 2021-09-29 14:33:29.076 * CQG WebSocket socket (2) | Socket gracefully closed by remote side. | 2021-09-29 14:33:29.076 CQG WebSocket socket (2) | Closed. | 2021-09-29 14:33:29.076 |
| [2021-09-30 00:08:03] |
| John - SC Support - Posts: 38292 |
|
According to the information in the your log, you are not setup to get data from CQG. If you are wanting to get your data from CQG, then refer to the following: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges If you are wanting to get your data from us, then refer to the information at the following link for our Denali Exchange Data Feed (note the Setup Instructions on that same page for the CME Group): Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-30 00:19:28] |
| User341905 - Posts: 3 |
|
But I could have sworn I do... I have a username and password with them and it was working until it wasn't...
|
| [2021-09-30 00:23:39] |
| John - SC Support - Posts: 38292 |
|
The lines in the log that state the following: HD Request # 6 | Error downloading historical Intraday data for F.US.EPZ21. Instrument F.US.EP (corresponding to ID 1) is not allowed. Result=103. Num Quotes=0
Are the reason you are not getting the data. Generally, this means that you are not setup with CQG to get the data from them. In the end, you will need to ask them about this, as that message is from them. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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