Support Board
Date/Time: Sat, 01 Mar 2025 13:02:09 +0000
Post From: Screen went to black after going into chart settings to select Micro contract?
| [2021-09-30 00:23:39] |
| John - SC Support - Posts: 38292 |
|
The lines in the log that state the following: HD Request # 6 | Error downloading historical Intraday data for F.US.EPZ21. Instrument F.US.EP (corresponding to ID 1) is not allowed. Result=103. Num Quotes=0
Are the reason you are not getting the data. Generally, this means that you are not setup with CQG to get the data from them. In the end, you will need to ask them about this, as that message is from them. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |