Support Board
Date/Time: Sat, 01 Mar 2025 07:08:15 +0000
Problem
View Count: 612
| [2021-09-10 16:14:56] |
| User782754 - Posts: 1 |
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Hello, I would like some help for my SIERRA CHART platform. Regarding the following points: - Simulated account with real flow, I am indicated as a professional on the CME or that I am a non-professional - Impossible to trade in real simulation - How to get Osaka flows Also, I inform you that I have a real account with STAGEFIVE. I thank you in advance for your return. Best regards. |
| [2021-09-10 16:22:10] |
| John - SC Support - Posts: 38292 |
|
You were marked as a Professional, but we see that you completed a new set of agreements for the CME Group data where you had Stage 5 for your broker, so we changed your status to Non-Professional for the CME Group data. Therefore, if you want to activate any of the CME Group exchanges, you will now be able to select the Non-Professional exchanges. Just keep in mind, that for the CME Group data you will need to connect your Sierra Chart to your trading account at least once a month in order to verify your account. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees In terms of the Osaka data, we do not have data for that exchange. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-26 19:17:24] |
| kneadAtension - Posts: 1 |
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wait... Easy Solution to CME Funded Trading Account Requirement says "The solution is to open a trading account with an account balance of at least 200 USD with the futures broker AMP or Stage 5 (preferred). With these brokers Sierra Chart has a means to automatically verify if you have that account. " I am just starting w/ trading and sc. So in searching for "professional" I was led to believe that choosing Stage5 or AMP would preclude necessity to do anything manually once a month Is this no longer correct???? |
| [2021-09-26 21:02:59] |
| John - SC Support - Posts: 38292 |
|
If you stay connected at all times to that trading account, then you do not need to do anything once a month. But, if you are not going to stay connected to that trading account at all times (perhaps you are using the Sierra Chart Simulated Futures Trading Service), then you will have to make the connection to your live trading account at least once a month. For more information, refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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