Support Board
Date/Time: Fri, 28 Feb 2025 22:31:53 +0000
Rithmic Hostoric Volume Data Not Appearing
View Count: 690
| [2021-09-06 19:16:18] |
| Sunit Patel - Posts: 6 |
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Hi, I did post in a seperate discussion, but to start the suppor again. John mentioned i needed to Edit > Translate symbols but this has not solved my problem. I am connecting to rhythmic, but am not getting enough daa flowed through: 1. No historic information 2. Volume data is not appearing/very light i do get the following in message log: Triggering next historical data download in queue. | 2021-09-06 15:05:15.916 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2021-09-06 15:05:15.922 No download requests in the queue to start downloads for. | 2021-09-06 15:05:15.922 No download requests in the queue to start downloads for. | 2021-09-06 15:05:15.922 I am attaching the updated log after johns suggestion log, and screen shots of my settings Appreciate the support |
 commonsettings.png / V - Attached On 2021-09-06 19:13:22 UTC - Size: 95.48 KB - 163 views Attachment Deleted.  Log.txt - Attached On 2021-09-06 19:14:44 UTC - Size: 38.91 KB - 199 views |
| [2021-09-06 20:12:32] |
| John - SC Support - Posts: 38292 |
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The lack of historical data is an issue with Rithmic. The only solution is to use the Sierra Chart data feeds instead. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart With regards to low data volume, we need more information. Could this also be related to the fact that you are missing historical data for the time period you are reviewing? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-06 20:31:56] |
| Sunit Patel - Posts: 6 |
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I use volume bars on a daily chart, or even a weekly chart, but i cant see for example last weeks chart at all, i also use tpo charts i cant see anything historic - which is fundamental The reason i had to use rhythmic again like many is the funded programmes seem to favour it |
| [2021-09-06 20:32:35] |
| Sunit Patel - Posts: 6 |
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i also intalled the bridge files in a folder Rim - but nothing
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| [2021-09-06 20:56:47] |
| John - SC Support - Posts: 38292 |
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You do not need the Bridge files, you are using the new interface. There simply is not the historical data being made available in a way that we are able to get it into our system. As stated above, the only solution is to use the Denali Exchange Data Feed, but if you are wanting data from the CME Group, then you will need to have a live trading account in order to qualify for the Non-Professional exchange fees. To do this, we have the following solutions: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-06 20:59:53] |
| Sunit Patel - Posts: 6 |
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Thanks John, I tried changing the service to Rhythmic trading - rather then the DTC, and it seems to load the data, will have a look tomorrow when the market is open. What's the difference between the 2 services trading, and trading dtc? |
| [2021-09-07 18:57:34] |
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The newer direct DTC service, is the updated method for connectivity to Rithmic. The other one will be discontinued.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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