Support Board
Date/Time: Fri, 28 Feb 2025 18:23:34 +0000
Sierra Chart with Two Different Brokers
View Count: 1320
| [2021-09-01 16:07:24] |
| User450463 - Posts: 128 |
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Hello, I have accounts with two different brokers. AMP Futures, and Interactive Brokers. I installed one copy of Sierra Chart on my Desktop Machine, and another copy on a VIRTUAL machine in Hyper-V on the same desktop PC. I followed all the setup instructions for Interactive Brokers. My AMP Futures account has been running for months as is. So what I have is My AMP copy of Sierra on one machine, and the Interactive Brokers copy of SC on a virtual machine. In other words, a copy of Sierra on two different machines. So far so good. I can run both instances of Sierra, but only the instance that I connect first gets real time data. The other instance just sits there. For example, I start both instances. I connect the IBKR instance and it runs fine. Now I connect the AMP instance. It downloads Historical Data, then just sits there. If I start AMP first, IBKR downloads historical data, then just sits there. They are accessing completely different brokerages, data feeds, etc. They are on separate computers (virtually). I'm at a loss as to why they are interacting like this. Any help appreciated. Thanks Date Time Of Last Edit: 2021-09-01 16:35:14
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| [2021-09-01 16:40:25] |
| John - SC Support - Posts: 38280 |
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The problem is that they are not accessing different data feeds, at least not for CME Group data. For the CME Group data they are both trying to get the data from the Denali Exchange Data Feed. In order to get the Denali data to two different computers at the same time, you would have to pay for two exchange fees. Refer to the information here regarding Connections: Denali Exchange Data Feed: Connections Keep in mind, if you have one computer with two installations of Sierra Chart, then you can get the Denali data into both installations for no additional fees. Therefore, you would be better off just having a separate installation of Sierra Chart on the same machine rather than running one of them in a virtual environment. Refer to the following for how to install multiple Sierra Charts: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-01 16:58:33] |
| User450463 - Posts: 128 |
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Is there any way to get the data from IBKR? Or does IBKR only refer to where orders are routed, and it can never provide a data feed? It's not a HUGE deal, it's just that I've already gone through all the work of setting up the VM. Thanks Date Time Of Last Edit: 2021-09-01 16:59:17
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| [2021-09-01 18:46:37] |
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Yes you can. Refer to: Interactive Brokers Trading Service Make sure this option is disabled in the instance connected to Interactive Brokers: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-01 18:47:16
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