Support Board
Date/Time: Tue, 26 Nov 2024 00:43:23 +0000
Russell depth level
View Count: 992
| [2014-03-20 20:20:23] |
| User72178 - Posts: 6 |
|
today I have no depth level for the R2000. Has been working fine previously. message log shows "requesting market depth for R2000.
|
| [2014-03-21 08:06:15] |
| |
|
Check the Global Settings >> Data/Trade Service Settings >> Requested Market Depth to make sure it is set to the number of market depth levels that you require. If you change it, reconnect to the data feed with the commands on the File menu. Go to a chart or Trade DOM and select File >> Open Market Depth Window. Do you see market depth for the symbol? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-21 11:27:17] |
| User72178 - Posts: 6 |
|
Global settings set at 10. All other DOM depth of mkt work ok. Have been getting 5 levels on R2000 until yesterday now only one. I have tried resetting. When I open mkt depth window for R2000 there is only 1 level.
|
| [2014-03-21 18:02:46] |
| |
|
Please contact your broker about this and let them know that you are only getting one depth level for the R2000 .
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: