Support Board
Date/Time: Thu, 27 Feb 2025 20:00:15 +0000
Still not getting live data
View Count: 441
| [2021-07-27 04:01:25] |
| User806460 - Posts: 2 |
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Hello, i am an amp futures member and activated my denali CQG feed on their end and paid the $26 fee through Sierra but not getting any quotes when i pull Sierra up. Everything is good to go on AMPs end but wondering how i can get live quotes on sierra?
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| [2021-07-27 13:43:41] |
| John - SC Support - Posts: 38246 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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