Support Board
Date/Time: Tue, 04 Nov 2025 14:58:12 +0000
Replay Chart dialogue not showing/Simulation Trade Service not working
View Count: 560
|   [2021-07-24 18:25:42]     |  
| UserCD - Posts: 11 | 
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                1. Just "normal" simulation - replay button dialogue not showing at all - i.e. no response. 2. When following instructions to start the simulated futures trading service - Simulated Futures Trading Service: Setup Instructions - I do not get the ability to select the "Use Enhanced Trade Simulation Service" as it does not show in the row below Service Settings nor is there any ability to make a selection. 3. Despite issue in item 2 above I managed to create a new account and continued on to setting data to "Sc- All Data" but still replay chart did not work on a new chart with updated symbol. 3. Love the platform have been a user for several years but totally confused about simulating trades - this is an important aspect of my trading routines and would appreciate any assistance in getting his fixed asap.  | 
        
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|   [2021-07-24 22:48:11]     |  
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                1. Refer to: Replaying Charts: Chart Replay Window Not Visible 2. There is no longer a need for this setting and it is removed. Just make sure you are running an up-to-date version of Sierra Chart: Software Download: Fast Update 3. If you are using SC Data-All Services, any account you create on the Trading Evaluator is not used and not relevant. Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2021-07-25 07:59:20]     |  
| UserCD - Posts: 11 | 
| 
                Followed advice and got it all sorted now - thx.
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