Support Board
Date/Time: Thu, 27 Feb 2025 16:27:58 +0000
Login problem
View Count: 479
| [2021-07-19 20:28:31] |
| User645371 - Posts: 1 |
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Unable to connect to Sierra's graphs while logged in to my Transact account I checked all the details. In the demo account I was able to connect but now with a real account I am not succeeding Thanks |
| [2021-07-20 09:06:37] |
| Sierra_Chart Engineering - Posts: 18584 |
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You need to contact Transact for help with this. Here is the documentation we have for Transact: TransAct Futures Trading Service If you are still having difficulty, we recommend changing brokers and we recommend using the Sierra Chart Order Routing Service: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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