Support Board
Date/Time: Thu, 27 Feb 2025 16:23:23 +0000
Receiving Notice that Symbol count exceeds 5
View Count: 489
| [2021-07-16 23:13:58] |
| User305536 - Posts: 60 |
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I just upgraded my Sierra Charts account to one level above 3 package level. I trade Dow (2 charts, different symbols) and oil with 3 charts (2 symbols on 3 charts). Today I had had to roll over the oil contract requiring 3 more additional charts (2 symbols). This exceeded some limit of some sort saying that I had a limit to 5 symbols. What is the problem? I only have to roll oil over once a month. Most all the time its 4 symbols but during rollover I gotta go to 6 symbols for a day or 2. |
| [2021-07-19 09:11:43] |
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You need to use the Denali Exchange Data Feed to work around this limit: Denali Exchange Data Feed We do not have any control over the data feed you are using from gain capital. It is an external data feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-19 09:12:42
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