Support Board
Date/Time: Tue, 04 Nov 2025 10:44:40 +0000
* Can not get historical data to reload
View Count: 499
| [2021-07-16 08:40:54] |
| User922418 - Posts: 18 |
|
Hi Using Denali data Tried Edit >> delete all data and download, and still the Q charts will not update. The live trading price isn't moving on my charts. I have another computer using a different data vendor and see the CLQ price moving in real time there, thus allowing me to compare one to the other. Can you please help me? |
Private File Attachment Deleted. |
| [2021-07-16 10:23:37] |
| Sierra_Chart Engineering - Posts: 21299 |
|
Based upon what we see in that Message Log, the storage drive that Sierra Chart is using for its data folder, is out of space. So you need to get a larger drive. The first thing you can do is delete unneeded files: Chart Data and Chart Data Files: Deleting a Chart Data File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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