Support Board
Date/Time: Tue, 04 Nov 2025 10:44:14 +0000
Service 12 + MBO Update doesn't work
View Count: 582
| [2021-07-06 16:16:15] |
| MIkebanks - Posts: 4 |
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Just updated my account from 11 advanced to 12 advanced + MBO but I'm not receiving market depth on the DOM despite following the first time instructions. Any help appreciated, Mike |
| [2021-07-06 16:18:31] |
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You need to activate a CME exchange fee which includes market depth. Refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Adding Support for CME Market Depth Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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