Support Board
Date/Time: Thu, 27 Feb 2025 12:14:44 +0000
Logon error received from server: Connection limit exceeded
View Count: 460
[2021-07-05 12:49:52] |
User626487 - Posts: 7 |
Hello, I cant' receive real data. System reply with an error you can see in Title. I've already verified: - balance and it'ok - Global Settings >> Data/Trade Service Settings >> Common Settings. Enable Allow Support for Sierra Chart Data Feeds. - Service Package 10 is enabled on my account. My sierra version: 2284 please also find attached log file for details Thanks |
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[2021-07-05 13:42:42] |
User626487 - Posts: 7 |
I have 2 allowed systems in my account but only one at once is able to receive real time data. Is it correct? Thanks |
[2021-07-05 19:06:25] |
Sierra_Chart Engineering - Posts: 18584 |
Refer to: Denali Exchange Data Feed: Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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