Support Board
Date/Time: Tue, 04 Nov 2025 10:49:39 +0000
historical data issues
View Count: 536
| [2021-07-02 16:16:34] |
| User343151 - Posts: 4 |
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hi there i cant get onto sierra as its giving a red error message saying Download failed. Error downloading historical intraday data.
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| [2021-07-02 17:11:13] |
| John - SC Support - Posts: 42737 |
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You have not finished your setup for the Denali Exchange Data Feed. In particular, you need to activate the exchange(s) that you want. Refer to the Setup Instructions starting here: Denali Exchange Data Feed: Activate the Exchanges: The CME Group (Denali Exchange Data Feed Setup Instructions) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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