Login Page - Create Account

Support Board


Date/Time: Thu, 27 Feb 2025 09:32:48 +0000



getting delayed data suddenly. please help

View Count: 424

[2021-07-01 12:37:37]
User203885 - Posts: 4
i opened my sierra chart this morning to see the following change in my sierra account. the chart says the data is delayed and gives me the following message. i have attached the picture, please help me solve this.
imageScreenshot 2021-07-01 132400.jpg / V - Attached On 2021-07-01 12:36:50 UTC - Size: 189.1 KB - 143 views
imageScreenshot 2021-07-01 133359.jpg / V - Attached On 2021-07-01 12:37:15 UTC - Size: 318.1 KB - 154 views
[2021-07-01 14:22:37]
John - SC Support - Posts: 38222
Check the setting File >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds and ensure that this is set to Yes.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account