Support Board
Date/Time: Thu, 27 Feb 2025 16:19:48 +0000
non-stop errors
View Count: 674
| [2021-06-29 13:51:16] |
| ejtrader - Posts: 688 |
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SC Team - I am running 2 instances on the same computer - with "Allow Support for Sierra Chart Data Feeds" - Yes 1 - equities feed (IB / Sierra Exchange) 2 - Sierra Order routing(Denali) I keep getting constant messages like this. Though both the instances the feed seems to work - these error messages are NOT stopping. I tried to reboot the machine and it works for some time and then again notice these messages non-stop. Could you please review? PS: I have VXX data from instance 1 -> instance 2 set through data sharing, I get these errors in Instance 2 (Sierra Order Routing instance). In this condition When I launch the 3rd instance(denali - SC All Data Services) - I don't receive these messages in that instance. This seems to be an issue specific to VXX data sharing between instances. I remember reading something about not able to share the data between instances and wondering if I am running into that issue with sharing VXX data from instance 1 -> instance 2. If this is no longer supported - would like to know how to share the data from equities instance -> denali instance. Thanks SC Data - All Services | Network connection to server complete. | 2021-06-29 08:44:40.661
SC Data - All Services | Starting socket receive thread. | 2021-06-29 08:44:40.661 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2021-06-29 08:44:40.661 SC Data - All Services | Setting DTC encoding to Binary VLS | 2021-06-29 08:44:40.754 SC Data - All Services | Sending logon request message. | 2021-06-29 08:44:40.754 SC Data - All Services | Received logon response. | 2021-06-29 08:44:41.379 SC Data - All Services | Server Name: SC Real-Time Server. | 2021-06-29 08:44:41.379 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2021-06-29 08:44:41.379 SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsForSameDevice = 1, NumCurrentConnectionsForSameDevice = 2 | 2021-06-29 08:44:41.379 SC Data - All Services | Waiting for socket receive thread to end | 2021-06-29 08:44:41.379 DTC Client socket (7) | CloseSocket call. | 2021-06-29 08:44:41.379 SC Data - All Services | Disconnected from the server. | 2021-06-29 08:44:41.379 SC Data - All Services | Data feed disconnected. Will reconnect in 5 seconds. | 2021-06-29 08:44:41.379 DTC Client socket (7) | Shutdown started. Waiting for graceful close. | 2021-06-29 08:44:41.379 DTC Client socket (7) | Socket gracefully closed by remote side. | 2021-06-29 08:44:41.444 DTC Client socket (7) | Closed. | 2021-06-29 08:44:41.444 Date Time Of Last Edit: 2021-06-29 15:43:13
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| [2021-06-29 18:40:05] |
| ejtrader - Posts: 688 |
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As a workaround this is what I did: Made total of 3 instances: Instance 1 - SC All Data Services (Denali & SC Exchange Data) - which serves both Denali & Equities data - "Allow Support for Sierra Chart Data Feeds" - Yes Instance 2 - SC Order Routing service(Denali) (this shares VXX data from Instance 1) - "Allow Support for Sierra Chart Data Feeds" - Yes Instance 3 - IB - This shares VXX & equities data from Instance 1 - "Allow Support for Sierra Chart Data Feeds" - No Hopefully this works without any interruptions. Thanks Date Time Of Last Edit: 2021-06-29 19:02:11
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| [2021-07-01 15:33:24] |
| ejtrader - Posts: 688 |
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SC Team - Could you please suggest is this the way to use going forward? Mainly interested in sharing the VXX data between 2 instances(equities & futures order routing) and would prefer a native way for equities using Sierra Exchange data rather than sharing it through rather than through another sierra instance. Hoping the upcoming NASDAQ feed through Denali would resolve this issue as Denali allows 2 connections from same machine rather than the current limitation of a single connection with Sierra Exchange data for equities. Now I am in a situation - unable to get the ES CME data through instance sharing in IB instance(As support for Sierra Exchange data is disabled in IB instance). Tried various options. Could you please provide the custom symbol settings I need to use in IB instance. Here is what I have tried so far. <settings>
<symbol>ES-######-GLOBEX</symbol> <historical-chart-symbol>ES?##-CME</historical-chart-symbol> <underlying-symbol>ES?##-CME</underlying-symbol> <time-zone>CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00</time-zone> <intraday-start-time>17:00:00</intraday-start-time> <intraday-stop-time>15:59:59</intraday-stop-time> <use-evening-session-times>false</use-evening-session-times> <start-new-daily-bar-at-start-time>true</start-new-daily-bar-at-start-time> <new-daily-bar-start-time>17:00:00</new-daily-bar-start-time> <rt-commission>4</rt-commission> <sc-data-symbol>ES?##-CME</sc-data-symbol> <generic-sub-client-server-address>127.0.0.1:12000</generic-sub-client-server-address> <historical-data-server>127.0.0.1:13000</historical-data-server> <historical-daily-data-source>SC_DTC_HISTORICAL_DATA_SERVER</historical-daily-data-source> <realtime-data-client>Generic_Sub_Clients</realtime-data-client> </settings> Thanks Date Time Of Last Edit: 2021-07-01 16:04:06
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| [2021-07-02 13:12:09] |
| ejtrader - Posts: 688 |
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SC Team - Could you please advice on custom symbol settings that I can use to share the ES data in IB instance from SC All Data services instance? Thanks |
| [2021-07-06 04:03:31] |
| ejtrader - Posts: 688 |
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SC Team - Any help you can extend on the custom symbol map for ES from SC All Data Services instance to IB? Thanks |
| [2021-07-07 20:55:19] |
| ejtrader - Posts: 688 |
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Any help here?
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| [2021-07-13 04:54:00] |
| Sierra_Chart Engineering - Posts: 18584 |
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It takes a lot of time for us to look at these and analyze them. We just have not had time to get to this yet. This is one of the things we were going to say: Hoping the upcoming NASDAQ feed through Denali would resolve this issue as Denali allows 2 connections from same machine rather than the current limitation of a single connection with Sierra Exchange data for equities.
Yes this is the case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-13 04:54:30
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| [2021-07-13 14:17:05] |
| ejtrader - Posts: 688 |
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Thank you. In the meantime - can you please answer this? Is it possible to share ES data from SC All Data Services instance to IB? If so could you please share a custom symbol template for it? This is the only open question. Thanks |
| [2021-07-19 21:21:56] |
| ejtrader - Posts: 688 |
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SC team - Could you please provide a custom symbol that can be used for sharing the data from SC All Data Services instance to IB instance? Tried several ways to get this working but not successful so far. Thanks |
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