Support Board
Date/Time: Thu, 27 Feb 2025 06:19:14 +0000
Do not receive CME delayed intraday data
View Count: 436
[2021-06-23 13:36:18] |
User805816 - Posts: 6 |
Hello, I dont receive CME delayed intraday data. But I do receive EUREX delayed intraday data + CME historical data. Could you pls help with that? Thanks, alexander |
[2021-06-23 14:49:58] |
John - SC Support - Posts: 38222 |
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-06-24 12:07:35] |
User805816 - Posts: 6 |
for some strange reason it works now after i cleared message log. thanks for your support.
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