Support Board
Date/Time: Tue, 04 Nov 2025 14:58:04 +0000
download of version 2276
View Count: 501
| [2021-06-22 16:18:41] |
| User940293 - Posts: 2 |
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I had a message to down load an update and followed the instructions but find I now have 3 versions on my desktop and the latest version has not got all my chart layouts on or my templates. I am not sure what went wrong and I still have the original with all my saved layout. Can you advise me what I need to do. Thanks
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| [2021-06-22 16:58:01] |
| John - SC Support - Posts: 42750 |
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We are guessing that you did not use the Fast Update option from within the software but actually did a download direct from our website, in which case you installed to a different directory. It's not a problem, just follow these instructions: - Exit from any/all Sierra Chart software that is running. - Find your main Sierra Chart installation. - Start the Sierra Chart software from that installation. - Select Help >> Download Current Version. - Go through the update/installation process. - Delete any other Sierra Chart installations (not the one you just updated) by removing the top-level folder for the Sierra Chart installation. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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