Support Board
Date/Time: Thu, 27 Feb 2025 03:16:42 +0000
Pre market day chart and quote sheet delete settings lost after upgrade
View Count: 543
| [2021-06-08 17:11:43] |
| User472677 - Posts: 362 |
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Hi, After the latest upgrade. two settings are lost. Can you help me find where these settings are? 1. On a day chart, in the pre market, it is no longer drawing the candle for the new day. The pre market price highlighted on y axis is correct. It is for U.S. stocks and etfs. 2. In the Quote Sheet, I used to be able to highlight a symbol and press DEl key and continue to press del key to delete a group of symbols quickly. Now there is a pop up each time to confirm if I want to delete the symbol. It drastically slows deletion of a group of symbols. Please help me find the right settings. I have looked through documentation but have not found them. |
| [2021-06-09 17:48:28] |
| User472677 - Posts: 362 |
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Hello, Your answer is important so that sc can be used efficiently. Please reply as to where are these settings. If it is not settings, please fix as these are troublesome issues after the upgrade. Normally I would downgrade but that is not an option due to your requirement to upgrade. |
| [2021-06-09 18:48:57] |
| John - SC Support - Posts: 38222 |
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1. We would need to see an image from the pre-market to fully understand what you are stating. Check your Chart Data Type and let us know what it is set to. If it is set to anything other than Historical, then we would need to know how your Session Times are set. Also, put on an Intraday chart (1 minute, 30 minutes, anything less than 1 day) for the same symbol and let us know if those bars are updating properly. 2. There is not a setting to remove the confirmation query. But you can use the standard Windows Ctrl and Shift+click to select multiple items and then select the Delete key to delete all of the selected entries at once with just 1 confirmation. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-09 21:50:15] |
| Sierra_Chart Engineering - Posts: 18577 |
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1. Refer to: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.3 - Session Start Time and End Time not Covering Current Time 2. Yes multiple line selection is now supported on a Quote Board. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-06-10 21:01:13] |
| User472677 - Posts: 362 |
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Hello, Thank you for your response. 1. Please see the screenshot. In the pre market OCGN gapped down. On Y axis the price shown is $6.80. This price was correct. You can see on the chart a small vertical green line corresponding to the price. Here are the pre-market issues after the upgrade Sc did not draw a candle. Similar thing happens on all charts. Sometimes SC just shows a dot even though there is a range in which stock price trades. Other times SC shows a vertical thin line covering the range but does not draw the candle. The color of the vertical line and the range are always correct. Data type is Historical. Intraday charts 1minute 5min and 30 minute are always correct with proper candles rendered and bars update correctly. 2.I respect that you know the software and you are very thorough. This is what puzzles me. I have been using SC for years. I have been deleting dozens of symbols every day. Prior to the upgrade SC never ever asked for a confirmation to delete. Could it be that pop up was added with good intentions sometimes over the last several versions? This is the only explaination that makes sense to me. One reason I like SC is that it allows me to be very efficient as the software DOES NOT HAVE MANDATORY BLOAT in its uer interface. The pop up to confirm symbol deletion in Quoe Board is a well intentioned bloat in the user interface. Please remove the mandatory bloat or in the alternate provide a setting so the the bloat is not mandatory. FOR AN ACTIVE TRADER LIKE ME THIS BLOAT IS VERY INEFFICIENTand hinders quickly maintaing the Quote Board. |
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| [2021-06-11 19:41:11] |
| User472677 - Posts: 362 |
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Hello, When you get an opportunity, I am looking forward to these two issues being fixed in your excellent software. Please let me know. |
| [2021-06-12 06:12:14] |
| Sierra_Chart Engineering - Posts: 18577 |
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1. Nothing has changed with this functionality. Also when using the Sierra Chart Exchange Data Feed, which you are not, in the case of a US stock symbol, pre-market data is not included in Historical Daily Chart bars. If you post further about this, we are going to ignore it. You are using Interactive Brokers and under no circumstances will we pay any attention to whatsoever to this. 2. We will have to add an option for this through the Quote Board Settings menu. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-06-12 06:25:02
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| [2021-06-12 13:16:41] |
| User472677 - Posts: 362 |
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Hello, 1.Thank you for adding the option in Quote Board settings. Please let me know when it is done. 2. I would like to subscribe to sc data feed. Please let me know when the following issue with sc data feed is solved. One of my trading systems heavily relies on pre market data in a historical chart. One of the issues that has stopped me from subscribing to sc data feed is that it does not include pre market and after market data. |
| [2021-06-20 14:32:54] |
| User472677 - Posts: 362 |
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Hi, Is the option to delete tickers without pop up done? Thanks |
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