Support Board
Date/Time: Wed, 26 Feb 2025 16:18:40 +0000
Every time I try and connect, Account not assigned
View Count: 401
| [2021-05-26 04:17:06] |
| Doeknee - Posts: 6 |
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I wanted Sierra Charts for charting and Denali order flow with market depth for foot print charts, So I did that: Global Settings >> Data/Trade Service Settings >> Current Selected Service" to " SC Data-All Services [data] {Only option for all services} Before on top of the DOM it said DELAYED I went through all the steps behind CME[M], as soon as I place a trade on the DOM it switches from my trading account to sim's mode. But getting closer |
| [2021-05-26 13:56:23] |
| John - SC Support - Posts: 38179 |
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Because your service is set to SC Data - All Services, that means that you are not connected to a live trading account, therefore, the only option is to have you trade in Simulation mode. Additionally, you have activated a Non-Professional exchange for the CME Group, but you have not connected your Sierra Chart to your live trading account in order to validate that account for the CME Exchange rules. For more information, refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges From your Exchange Agreements, you have listed that you have an account with AMP. If that is correct, then they should have you setup to use CQG for your Order Routing. If that is also correct, then you would need to follow these instructions in order to connect your Sierra Chart to CQG: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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