Support Board
Date/Time: Wed, 26 Feb 2025 19:44:18 +0000
Post From: Every time I try and connect, Account not assigned
| [2021-05-26 13:56:23] |
| John - SC Support - Posts: 38214 |
|
Because your service is set to SC Data - All Services, that means that you are not connected to a live trading account, therefore, the only option is to have you trade in Simulation mode. Additionally, you have activated a Non-Professional exchange for the CME Group, but you have not connected your Sierra Chart to your live trading account in order to validate that account for the CME Exchange rules. For more information, refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges From your Exchange Agreements, you have listed that you have an account with AMP. If that is correct, then they should have you setup to use CQG for your Order Routing. If that is also correct, then you would need to follow these instructions in order to connect your Sierra Chart to CQG: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |