Support Board
Date/Time: Wed, 26 Feb 2025 16:18:40 +0000
Possible bug Version 2261
View Count: 789
| [2021-05-24 18:17:45] |
| jaxscott - Posts: 57 |
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It seems this version ignores the Use Global Trade Position Limit set in Symbol Settings. At least in Sim. I have 20 set and it allows me to keep adding contracts to my hearts content. Also, when flattening the trade, it does not flatten the trade. It takes out the attached orders, but the trade keeps working... Haven't tried it live. Not going to chance it. ;-) |
| [2021-05-24 18:19:52] |
| jaxscott - Posts: 57 |
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Just to follow up. I add contracts up to my Global Position limit setting - I can flatten the trade fine. Once I exceed the set limit - can't flatten the position.
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| [2021-05-24 20:47:02] |
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The global position limit is not supported properly in trade simulation mode. This is explained in the documentation: Global Symbol Settings: Use Global Trade Position Limit Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-24 20:48:32
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| [2021-05-24 20:51:51] |
| jaxscott - Posts: 57 |
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Since when has it not worked properly in Simulation Mode? I has ALWAYS worked correctly until this version in my experience. And better question, why wouldn't it work properly now? Flattening a position is basic functionality... for it not to work correctly is a major flaw.
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| [2021-05-25 05:32:09] |
| Sierra_Chart Engineering - Posts: 18569 |
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It has never worked with Trade Simulation Mode and has been documented that way for years. It just is not supported due to how trade simulation works. We will make sure the Global Position Limit is expressly ignored for simulated orders. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-25 05:32:28
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| [2021-05-25 05:40:55] |
| jaxscott - Posts: 57 |
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But how is it that is works so badly that I can't even flatten a trade when the number of contracts put on exceed the limit set in Symbol Settings? The ONLY way to kill the trade in simulation mode is by Clear Trade Simulation Orders & Data - effectively dropping a nuclear bomb on the entire database of sim trading for all time. Even if I hadn't been using the Global Limit successfully in Sim mode for literally years, the fact that is now so completely broken that it destroys any sim work done over the course of days can't possibly be what is meant to happen. It just can't be. There is no logic there.
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| [2021-05-25 05:54:40] |
| Sierra_Chart Engineering - Posts: 18569 |
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But how is it that is works so badly that I can't even flatten a trade when the number of contracts put on exceed the limit set in Symbol Settings? Provide us the rejection message from the Trade >> Trade Service Log. We think we know why there would be a problem with this functionality in Trade Simulation Mode but it simply was never properly supported and never has been and that has been documented for years. We will resolve the issue. The Global Position Limit will not work with simulated trading. Unless you are using this service: Simulated Futures Trading Service And in this case, the way that the limit is set would be through the Trade Account Settings remotely on the server. And there would not be any problem with this functionality for live trading. Live trading is implemented completely different than the internal Trade Simulation Mode when it comes to tracking positions. The other thing is that if there was a problem flattening a Simulated Position due to this setting you could then have set it to 0 to resolve this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-25 06:13:45
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| [2021-05-25 15:49:14] |
| jaxscott - Posts: 57 |
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OK. I appreciate you looking at this. I was going crazy knowing that it worked before (regardless of whether it was supported or not) and was feeling a bit gaslighted. Turning OFF the checkmark on Global Position Limit will correct the flattening error (in Sim). Having stepped back to version 2247 also returned the functionality as was normally experienced.
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| [2021-05-25 19:44:39] |
| Sierra_Chart Engineering - Posts: 18569 |
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Another thing you could have done to flatten the current Trade Position is to enter multiple smaller market orders that do not exceed the position or order limit quantity. And we have released version 2264 which does resolve the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-05-25 19:45:42
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