Support Board
Date/Time: Tue, 04 Nov 2025 10:48:23 +0000
IBKR Eurex symbol not translating to SC connection symbol
View Count: 684
|   [2021-05-13 15:33:00]     |  
| Oceans - Posts: 12 | 
| 
                Hello, after switching my connection from SC to Interactive Brokers to SC again, the Interactive Brokers symbol ESTX50-202106-DTB-EUR-10 didn't translate to the corresponding SC symbol FESXM21-EUREX. Other Eurex symbols in the same chartbook did translate without problems. If I manually change the symbol via Chart Settings all the related drawings get cancelled so I look forward to your kind response about fixing the automatic translation. Best regards  | 
        
|   [2021-05-14 00:44:45]     |  
|   |  
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                We have to set this up.
                 Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
|   [2021-07-15 08:20:22]     |  
| Oceans - Posts: 12 | 
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                Hello, the problem is still there. Could you please fix it? Thanks  | 
        
|   [2021-07-15 11:29:40]     |  
| Sierra_Chart Engineering - Posts: 21299 | 
| 
                This is now resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level  Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing  | 
        
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