Support Board
Date/Time: Thu, 27 Feb 2025 16:10:57 +0000
IBKR Eurex symbol not translating to SC connection symbol
View Count: 571
[2021-05-13 15:33:00] |
Oceans - Posts: 12 |
Hello, after switching my connection from SC to Interactive Brokers to SC again, the Interactive Brokers symbol ESTX50-202106-DTB-EUR-10 didn't translate to the corresponding SC symbol FESXM21-EUREX. Other Eurex symbols in the same chartbook did translate without problems. If I manually change the symbol via Chart Settings all the related drawings get cancelled so I look forward to your kind response about fixing the automatic translation. Best regards |
[2021-05-14 00:44:45] |
|
We have to set this up.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2021-07-15 08:20:22] |
Oceans - Posts: 12 |
Hello, the problem is still there. Could you please fix it? Thanks |
[2021-07-15 11:29:40] |
Sierra_Chart Engineering - Posts: 18584 |
This is now resolved. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: