Support Board
Date/Time: Tue, 25 Feb 2025 16:09:36 +0000
Live Trading with Denali for AMP customer
View Count: 666
| [2021-04-19 23:42:48] |
| User634609 - Posts: 3 |
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Hello, I have switched over to Denali. I have been trading in SIM mode until today. The chart was showing I was NOT in SIM. I pulled a trade and exited. I entered a second one. I noticed after a while that my SIM was backed on by itself. Why does Sierra switch back to SIM mode? Then I looked in the Trade Log, it showed me that I was using the SIM mode even on the first trade. I am confused. How can I be on Live trading but in SIM mode? Then I looked on the trading service. It showed "SC Data - All Services [data]". Does this explain why I am in SIM mode thinking I am in Live Trade mode? So I changed to "SC Futures Order Routing/Data [trading]". I got "Connection error... Trade account not assigned." Is there an account setup problem? Anthony |
| [2021-04-20 04:40:52] |
| Sierra_Chart Engineering - Posts: 18564 |
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It showed "SC Data - All Services [data]". Does this explain why I am in SIM mode thinking I am in Live Trade mode? Yes.So I changed to "SC Futures Order Routing/Data [trading]". I got "Connection error... Trade account not assigned." Is there an account setup problem? Regarding this, refer to:Removal of TT Trading Accounts from Sierra Chart Accounts for AMP Users And refer to: Questions and Answers Regarding TT (Trading Technologies) and AMP Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-20 04:43:28
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