Support Board
Date/Time: Tue, 25 Feb 2025 16:13:01 +0000
consulta
View Count: 638
| [2021-04-19 16:58:38] |
| User228318 - Posts: 7 |
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Acaba de acreditarse un pago que realice, tenia entendido que cuando realizara un pago la data histórica se mostraría en mi cuenta, pero ingrese y no se muestra. Por que es esto?
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| [2021-04-19 18:01:31] |
| John - SC Support - Posts: 38158 |
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From Google Translate A payment that I made has just been credited, I understood that when I made a payment the historical data would be shown in my account, but I entered and it is not shown. Why is this?
You are not setup to receive any data from us (Sierra Chart), therefore you are getting your data from CQG, which includes any historical data. CQG does have a lack of historical data available. Therefore, if you want to get the historical data that you are missing, you would need to use the Denali Exchange Data Feed for your data rather than CQG. Refer to the following, which also includes Setup Instructions: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-04-19 23:40:54] |
| User228318 - Posts: 7 |
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Necesito que me indiquen el precio del Denali Exchange Data Feed. Con CQG estoy pagando USD4. - Cuanto debería pagar con Denali? - Donde cancelo la suscripción con CQG? - Donde habilito la suscripción con Denali? |
| [2021-04-20 14:03:48] |
| John - SC Support - Posts: 38158 |
|
From Google Translate: I need to know the price of the Denali Exchange Data Feed. With CQG I am paying USD4.
- How much should I pay with Denali? - Where do I cancel the subscription with CQG? - Where do I enable the subscription with Denali? 1. There are too many variables for us to answer this directly. You will find the information on the pricing for the Denali Exchange Data Feed, including the exchange fees on this page: Denali Exchange Data Feed 2. You would cancel your data with CQG through your broker. 3. Refer to the Setup Instructions for the Denali Exchange Data Feed here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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