Support Board
Date/Time: Tue, 25 Feb 2025 19:43:57 +0000
Post From: consulta
| [2021-04-19 18:01:31] |
| John - SC Support - Posts: 38165 |
|
From Google Translate A payment that I made has just been credited, I understood that when I made a payment the historical data would be shown in my account, but I entered and it is not shown. Why is this?
You are not setup to receive any data from us (Sierra Chart), therefore you are getting your data from CQG, which includes any historical data. CQG does have a lack of historical data available. Therefore, if you want to get the historical data that you are missing, you would need to use the Denali Exchange Data Feed for your data rather than CQG. Refer to the following, which also includes Setup Instructions: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |