Support Board
Date/Time: Mon, 24 Feb 2025 22:45:58 +0000
I am having problems connecting
View Count: 445
| [2021-03-26 13:45:30] |
| User712062 - Posts: 14 |
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I am receiving and error saying : connection error message from ser sc/tt future order routing connection error trade account not assigned.Can you please help me fix it. Thanks in advance. Bill
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| [2021-03-26 13:55:14] |
| John - SC Support - Posts: 38148 |
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Your setting for File >> Data/Trade Service Settings >> Current Selected Service is set to SC/TT Futures Order Routing. That service is no longer available with AMP. AMP should have moved your account to CQG for order routing. If you have not received your CQG information, then talk with AMP about this. Once you have your CQG information, you will follow these instructions to setup your Sierra Chart to connect to CQG: CQG Trading Platform Service: Setup Instructions After that, open your Chartbooks and select Edit >> Translate Symbols to Current Settings in order to convert symbols to the CQG symbols. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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