Support Board
Date/Time: Mon, 24 Feb 2025 15:26:41 +0000
account setup
View Count: 526
| [2021-03-17 18:11:10] |
| User979053 - Posts: 1 |
|
I currently have an account with AMP, it was inactive but now it will active again, I am planning on using SC/Denali. I must of downloaded SC free trial with AMP about a year ago, I have 64bit SC icon on my desktop. Few days ago i downloaded free trial on your website and popped up username that i must of used a year ago, i dont remember the password Do i need to remove this icon to start over ? pplease provide instructions on how to set up new account |
| [2021-03-17 19:07:55] |
| John - SC Support - Posts: 38116 |
|
You have us a bit confused, as you have posted to this Support Board from a valid account that has Usage Time and is on a paid package (not a trial). Therefore, it looks like you have an account that you can use. There really is no need to change to a different account if you already have one that is functional. As to the software, just make sure you have one installation on your system. If the previous data does not matter, then remove all but one installation and then run your Sierra Chart from that installation. You will then login to that version using the Account Name and Password that you used to login to our website to post to this Support Board. We assume that AMP will be setting you up using CQG for your order routing. So once they give you the CQG credentials then you would follow the Setup Instructions at the following link to connect your Sierra Chart to CQG: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-18 00:41:08] |
| |
|
Regarding the using the Denali Exchange Data Feed, you need to complete the agreements and activate exchanges. All of this can be done from here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME Log into Sierra Chart, using the account you are using on this Support Board. Instructions: Sierra Chart - Software Login Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: