Support Board
Date/Time: Mon, 24 Feb 2025 12:00:37 +0000
Retaining SC program when changing data feed
View Count: 417
| [2021-03-13 15:07:32] |
| User887390 - Posts: 2 |
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I have heard that some users are losing the SC platform after downloading a new data provider. Are there any steps that should be taken in order to avoid this? Additionally, are there steps that can be taken to save what you have and then reload that in the event that a SC is necessary?
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| [2021-03-13 20:17:04] |
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I have heard that some users are losing the SC platform after downloading a new data provider. No this is definitely not technically possible. Unless you were to deliberately delete the installation of Sierra Chart.Sierra Chart is very good and stable software and what you are describing just does not happen. You can make a backup of Sierra Chart, following the information on this page: Software Download: Making a Backup of Your Sierra Chart Installation And refer to: Software Download: Persistency of Chartbooks, Configuration and Other Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-13 20:18:49
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