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Date/Time: Mon, 24 Feb 2025 15:47:15 +0000



Post From: Retaining SC program when changing data feed

[2021-03-13 20:17:04]
Sierra Chart Engineering - Posts: 104368
I have heard that some users are losing the SC platform after downloading a new data provider.
No this is definitely not technically possible. Unless you were to deliberately delete the installation of Sierra Chart.

Sierra Chart is very good and stable software and what you are describing just does not happen.

You can make a backup of Sierra Chart, following the information on this page:
Software Download: Making a Backup of Your Sierra Chart Installation

And refer to:
Software Download: Persistency of Chartbooks, Configuration and Other Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-03-13 20:18:49