Support Board
Date/Time: Mon, 24 Feb 2025 12:36:53 +0000
[Programming Help] - Historical data is stale and has incorrect start time in DTC historical request
View Count: 473
| [2021-03-12 19:05:52] |
| User726340 - Posts: 30 |
|
i am using DTC client to request historical data, but it seems to only send yesterdays data. I make the request using DTC client, and the symbol is not tracked/chart and not part of intraday fileupdate list. How can i make historical request without adding to intraday fileupdate or have active chart (i need to close all tracked symbols for performance reasons), thanks! ####### LOG ########## Software version: 2238 64-bit | 2021-03-12 10:55:42.185 Primary Thread ID: 484 | 2021-03-12 10:55:42.185 Usage end date: 2021-07-06 | 2021-03-12 10:55:42.185 Enabled for: Sierra Chart Historical Data Service. | 2021-03-12 10:55:42.185 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-03-12 10:55:42.185 Enabled for: Delayed Denali Exchange Data Feed. | 2021-03-12 10:55:42.185 Enabled for exchange2: CME (Trading Account Required) | 2021-03-12 10:55:42.185 Enabled for exchange2: CBOT (Trading Account Required) | 2021-03-12 10:55:42.185 Enabled for exchange2: COMEX (Trading Account Required) | 2021-03-12 10:55:42.185 Enabled for exchange2: NYMEX (Trading Account Required) | 2021-03-12 10:55:42.185 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-03-12 10:55:42.185 Current selected Data/Trading service: SC Futures Order Routing/Data | 2021-03-12 10:55:42.185 Custom symbol settings values: enabled | 2021-03-12 10:55:42.186 Chart Update Interval: 500 | 2021-03-12 10:55:42.186 Intraday Data Storage Time Unit: 1 | 2021-03-12 10:55:42.186 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-03-12 10:55:42.186 2021-03-12 18:55:42 Local computer time in UTC | 2021-03-12 10:55:42.186 2021-03-12 10:55:42 Local computer time in SC Time Zone | 2021-03-12 10:55:42.186 2021-03-12 04:43:41 Server time in UTC | 2021-03-12 10:55:42.186 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-03-12 10:55:42.186 Program path: C:\SierraChart\ | 2021-03-12 10:55:42.186 Data Files path: C:\SierraChart\Data\ | 2021-03-12 10:55:42.186 OS Version Number: 6.1 | 2021-03-12 10:55:42.186 Locale Setting: C | 2021-03-12 10:55:42.186 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-03-12 10:55:42.192 Allowed protected custom studies: | 2021-03-12 10:55:42.192 HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2021-03-12 10:55:55.874 HD Server Manager | Started new historical data server. Count=1 | 2021-03-12 10:55:55.875 HD Server | Thread:1824 (1) | Creating socket. | 2021-03-12 10:55:55.879 HD Server | Thread:1824 (1) | New receive buffer size: 262144 | 2021-03-12 10:55:55.879 HD Server | Thread:1824 (1) | Allocated send buffers: 32 of 4096 bytes. | 2021-03-12 10:55:55.879 HD Server | Received login. Requesting authorization. | Username: (none). | Thread:1824 | 2021-03-12 10:55:55.880 HD Server | Login has been authorized. | Username: (none). | Thread:1824 | 2021-03-12 10:55:55.880 HD Server | HD Request #1 | Socket: 1 | Symbol: RUN | ServiceCode: | RecordInterval: 60 | MaximumDaysRequested: 0 | Start date-time: 2021-03-12 18:44:00 | ClientReqID: 1 | Username: (none). | Thread:1824 | 2021-03-12 10:55:55.880 HD Server | HD Request | Socket: 1 | Symbol: RUN | ServiceCode: | RecordInterval: 60 | Records Served: 14 | ClientReqID: 1 | Username: (none). | Thread:1824 | 2021-03-12 10:55:55.880 HD Server | Thread:1824 (1) | Socket gracefully closed by remote side. | 2021-03-12 10:55:56.882 HD Server | Thread:1824 (1) | CloseSocket call. | 2021-03-12 10:55:56.882 HD Server | Thread:1824 (0) | CloseSocket call. | 2021-03-12 10:55:56.884 HD Server | Thread:1824 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-03-12 10:55:56.884 HD Server | Thread:1824 (1) | Closed. | 2021-03-12 10:55:56.885 HD Server | Thread:1824 (0) | CloseSocket call. | 2021-03-12 10:55:56.885 HD Server | Server thread ending. Closing socket. | Username: (none). | Thread:1824 | 2021-03-12 10:55:56.912 HD Server Manager | Current server count=0 | 2021-03-12 10:55:56.913 |
| [2021-03-12 19:32:36] |
| User726340 - Posts: 30 |
|
If i exit and restart, it seems to work. But i cannot exit everytime i need latest data, is there some setting i am missing? thanks. I do not see this "Added historical Intraday data request for RUN to the queue" when i send subsequent historical request for new "delayed" data. It just seems to send old/stale data. ### LOG after i restart #### No download requests in the queue to start downloads for. | 2021-03-12 11:08:33.362 HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2021-03-12 11:08:53.620 HD Server Manager | Started new historical data server. Count=1 | 2021-03-12 11:08:53.621 HD Server | Thread:2040 (2) | Creating socket. | 2021-03-12 11:08:53.641 HD Server | Thread:2040 (2) | New receive buffer size: 262144 | 2021-03-12 11:08:53.641 HD Server | Thread:2040 (2) | Allocated send buffers: 32 of 4096 bytes. | 2021-03-12 11:08:53.642 HD Server | Received login. Requesting authorization. | Username: (none). | Thread:2040 | 2021-03-12 11:08:53.642 HD Server | Login has been authorized. | Username: (none). | Thread:2040 | 2021-03-12 11:08:53.642 HD Server | HD Request #1 | Socket: 2 | Symbol: RUN | ServiceCode: | RecordInterval: 60 | MaximumDaysRequested: 0 | Start date-time: 2021-03-12 18:44:00 | ClientReqID: 1 | Username: (none). | Thread:2040 | 2021-03-12 11:08:53.642 Starting DelayedDownloadMonitoringTimer | 2021-03-12 11:08:53.642 Starting HDTimeoutTimer | 2021-03-12 11:08:53.642 Added historical Intraday data request for RUN to the queue. | 2021-03-12 11:08:53.642 Triggering next historical data download in queue. | 2021-03-12 11:08:53.642 SC Futures Order Routing/Data | Starting real-time market data updates for: RUN. ID: 1 Service code: equities.us | 2021-03-12 11:08:53.642 SC Futures Order Routing/Data | Subscribing to streaming market data in the service client is not supported. Symbol: RUN | 2021-03-12 11:08:53.642 SC Futures Order Routing/Data | Requesting security definition data for: RUN. ID: 1 | 2021-03-12 11:08:53.642 Delaying start of download for RUN | 2021-03-12 11:08:53.642 SC Futures Order Routing/Data | Received security definition for symbol RUN | 2021-03-12 11:08:53.737 HD Request # 1 | Downloading Intraday chart data for RUN to the file RUN.scid. Service: equities.us | 2021-03-12 11:08:58.643 HD Request # 1 | Download start date-time: 2021-03-11 16:54:19.000000. File last date-time: 2021-03-11 16:54:19.239000 | 2021-03-12 11:08:58.643 HD Request # 1 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2021-03-12 11:08:58.644 Socket (3) | Creating socket. | 2021-03-12 11:08:58.681 Socket (3) | New receive buffer size: 5242880 | 2021-03-12 11:08:58.682 Socket (3) | Connecting to IP: 8.18.161.133. | 2021-03-12 11:08:58.682 HD Request # 1 | Setting DTC encoding to Binary VLS | 2021-03-12 11:08:58.862 HD Request # 1 | Sending historical data logon request message. | 2021-03-12 11:08:58.862 HD Request # 1 | Requesting Intraday data. Start date-time: 2021-03-11 16:54:19. Record interval: 1. Symbol: RUN | 2021-03-12 11:08:59.365 HD Request # 1 | Decompressing data. | 2021-03-12 11:08:59.455 HD Request # 1 | Receiving Intraday data for RUN starting at 2021-03-11 16:54:19.239000 | 2021-03-12 11:08:59.470 Socket (3) | CloseSocket call. | 2021-03-12 11:08:59.718 Historical data download thread signaled to stop. | 2021-03-12 11:08:59.718 Socket (3) | Shutdown started. Waiting for graceful close. | 2021-03-12 11:08:59.718 HD Request # 1 | Timestamp of first Intraday data file record written: 2021-03-11 16:54:19.239000 | 2021-03-12 11:08:59.718 HD Request # 1 | Received 4418 records from 2021-03-11 16:54:19.239000 to 2021-03-12 10:53:43.809000 (18.0 hours) and wrote 4418 records for RUN | 2021-03-12 11:08:59.718 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2021-03-12 18:53:43.809000 | 2021-03-12 11:08:59.719 HD Request # 1 | Completion time: 1s | 2021-03-12 11:08:59.719 HD Request # 1 | Intraday data download complete for RUN. Unique request ID: 1 | 2021-03-12 11:08:59.719 Removing historical data download ID 1. | 2021-03-12 11:08:59.719 Real-time Intraday chart data file updates started for RUN | 2021-03-12 11:08:59.719 Opened cached Intraday file: C:\SierraChart\Data\RUN.scid. Thread ID: 1936 | 2021-03-12 11:08:59.719 Intraday chart data file opened for RUN | 2021-03-12 11:08:59.719 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2021-03-12 11:08:59.719 Triggering next historical data download in queue. | 2021-03-12 11:08:59.719 No download requests in the queue to start downloads for. | 2021-03-12 11:08:59.719 Socket (3) | Socket gracefully closed by remote side. | 2021-03-12 11:08:59.790 Socket (3) | Closed. | 2021-03-12 11:08:59.790 HD Server | HD Request | Socket: 2 | Symbol: RUN | ServiceCode: | RecordInterval: 60 | Records Served: 10 | ClientReqID: 1 | Username: (none). | Thread:2040 | 2021-03-12 11:09:00.647 HD Server | Thread:2040 (2) | Socket gracefully closed by remote side. | 2021-03-12 11:09:01.649 HD Server | Thread:2040 (2) | CloseSocket call. | 2021-03-12 11:09:01.649 HD Server | Thread:2040 (0) | CloseSocket call. | 2021-03-12 11:09:01.650 HD Server | Thread:2040 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-03-12 11:09:01.650 HD Server | Thread:2040 (2) | Closed. | 2021-03-12 11:09:01.651 HD Server | Thread:2040 (0) | CloseSocket call. | 2021-03-12 11:09:01.651 HD Server | Server thread ending. Closing socket. | Username: (none). | Thread:2040 | 2021-03-12 11:09:01.873 HD Server Manager | Current server count=0 | 2021-03-12 11:09:01.874 HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2021-03-12 11:23:50.003 HD Server Manager | Started new historical data server. Count=1 | 2021-03-12 11:23:50.003 HD Server | Thread:2052 (2) | Creating socket. | 2021-03-12 11:23:50.024 HD Server | Thread:2052 (2) | New receive buffer size: 262144 | 2021-03-12 11:23:50.024 HD Server | Thread:2052 (2) | Allocated send buffers: 32 of 4096 bytes. | 2021-03-12 11:23:50.024 HD Server | Received login. Requesting authorization. | Username: (none). | Thread:2052 | 2021-03-12 11:23:50.024 HD Server | Login has been authorized. | Username: (none). | Thread:2052 | 2021-03-12 11:23:50.024 HD Server | HD Request #1 | Socket: 2 | Symbol: RUN | ServiceCode: | RecordInterval: 60 | MaximumDaysRequested: 0 | Start date-time: 2021-03-10 03:23:50 | ClientReqID: 1 | Username: (none). | Thread:2052 | 2021-03-12 11:23:50.025 HD Server | HD Request | Socket: 2 | Symbol: RUN | ServiceCode: | RecordInterval: 60 | Records Served: 1343 | ClientReqID: 1 | Username: (none). | Thread:2052 | 2021-03-12 11:23:50.207 HD Server | Thread:2052 (2) | Socket gracefully closed by remote side. | 2021-03-12 11:23:51.232 HD Server | Thread:2052 (2) | CloseSocket call. | 2021-03-12 11:23:51.232 HD Server | Thread:2052 (0) | CloseSocket call. | 2021-03-12 11:23:51.234 HD Server | Thread:2052 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-03-12 11:23:51.234 HD Server | Thread:2052 (2) | Closed. | 2021-03-12 11:23:51.234 HD Server | Thread:2052 (0) | CloseSocket call. | 2021-03-12 11:23:51.234 HD Server | Server thread ending. Closing socket. | Username: (none). | Thread:2052 | 2021-03-12 11:23:51.399 HD Server Manager | Current server count=0 | 2021-03-12 11:23:51.400 |
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