Support Board
Date/Time: Mon, 24 Feb 2025 15:22:08 +0000
Post From: Historical data is stale and has incorrect start time in DTC historical request
| [2021-03-12 19:05:52] |
| User726340 - Posts: 30 |
|
i am using DTC client to request historical data, but it seems to only send yesterdays data. I make the request using DTC client, and the symbol is not tracked/chart and not part of intraday fileupdate list. How can i make historical request without adding to intraday fileupdate or have active chart (i need to close all tracked symbols for performance reasons), thanks! ####### LOG ########## Software version: 2238 64-bit | 2021-03-12 10:55:42.185 Primary Thread ID: 484 | 2021-03-12 10:55:42.185 Usage end date: 2021-07-06 | 2021-03-12 10:55:42.185 Enabled for: Sierra Chart Historical Data Service. | 2021-03-12 10:55:42.185 Enabled for: Denali Real-Time Exchange Data Feed. | 2021-03-12 10:55:42.185 Enabled for: Delayed Denali Exchange Data Feed. | 2021-03-12 10:55:42.185 Enabled for exchange2: CME (Trading Account Required) | 2021-03-12 10:55:42.185 Enabled for exchange2: CBOT (Trading Account Required) | 2021-03-12 10:55:42.185 Enabled for exchange2: COMEX (Trading Account Required) | 2021-03-12 10:55:42.185 Enabled for exchange2: NYMEX (Trading Account Required) | 2021-03-12 10:55:42.185 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-03-12 10:55:42.185 Current selected Data/Trading service: SC Futures Order Routing/Data | 2021-03-12 10:55:42.185 Custom symbol settings values: enabled | 2021-03-12 10:55:42.186 Chart Update Interval: 500 | 2021-03-12 10:55:42.186 Intraday Data Storage Time Unit: 1 | 2021-03-12 10:55:42.186 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-03-12 10:55:42.186 2021-03-12 18:55:42 Local computer time in UTC | 2021-03-12 10:55:42.186 2021-03-12 10:55:42 Local computer time in SC Time Zone | 2021-03-12 10:55:42.186 2021-03-12 04:43:41 Server time in UTC | 2021-03-12 10:55:42.186 Local computer UTC time and Server UTC time difference: 0 seconds. | 2021-03-12 10:55:42.186 Program path: C:\SierraChart\ | 2021-03-12 10:55:42.186 Data Files path: C:\SierraChart\Data\ | 2021-03-12 10:55:42.186 OS Version Number: 6.1 | 2021-03-12 10:55:42.186 Locale Setting: C | 2021-03-12 10:55:42.186 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2021-03-12 10:55:42.192 Allowed protected custom studies: | 2021-03-12 10:55:42.192 HD Server Manager | Incoming connection from IP: 127.0.0.1 | 2021-03-12 10:55:55.874 HD Server Manager | Started new historical data server. Count=1 | 2021-03-12 10:55:55.875 HD Server | Thread:1824 (1) | Creating socket. | 2021-03-12 10:55:55.879 HD Server | Thread:1824 (1) | New receive buffer size: 262144 | 2021-03-12 10:55:55.879 HD Server | Thread:1824 (1) | Allocated send buffers: 32 of 4096 bytes. | 2021-03-12 10:55:55.879 HD Server | Received login. Requesting authorization. | Username: (none). | Thread:1824 | 2021-03-12 10:55:55.880 HD Server | Login has been authorized. | Username: (none). | Thread:1824 | 2021-03-12 10:55:55.880 HD Server | HD Request #1 | Socket: 1 | Symbol: RUN | ServiceCode: | RecordInterval: 60 | MaximumDaysRequested: 0 | Start date-time: 2021-03-12 18:44:00 | ClientReqID: 1 | Username: (none). | Thread:1824 | 2021-03-12 10:55:55.880 HD Server | HD Request | Socket: 1 | Symbol: RUN | ServiceCode: | RecordInterval: 60 | Records Served: 14 | ClientReqID: 1 | Username: (none). | Thread:1824 | 2021-03-12 10:55:55.880 HD Server | Thread:1824 (1) | Socket gracefully closed by remote side. | 2021-03-12 10:55:56.882 HD Server | Thread:1824 (1) | CloseSocket call. | 2021-03-12 10:55:56.882 HD Server | Thread:1824 (0) | CloseSocket call. | 2021-03-12 10:55:56.884 HD Server | Thread:1824 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-03-12 10:55:56.884 HD Server | Thread:1824 (1) | Closed. | 2021-03-12 10:55:56.885 HD Server | Thread:1824 (0) | CloseSocket call. | 2021-03-12 10:55:56.885 HD Server | Server thread ending. Closing socket. | Username: (none). | Thread:1824 | 2021-03-12 10:55:56.912 HD Server Manager | Current server count=0 | 2021-03-12 10:55:56.913 |