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Date/Time: Mon, 25 Nov 2024 18:49:22 +0000



intraday data download failed - TDA

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[2014-03-03 00:14:48]
M5amhan - Posts: 468
Hi,

I just want to make sure I am not doing something wrong here. I have all my SCID files downloaded from the server already but when I am connected to TDA data and I open an intraday symbol, it says "downloading historical data. bars may not appear until complete" for about a good 2 minutes then says "download failed" as shown in the attachment but from what I can see the download was successful. Am I doing something wrong? Or is this just because the market isnt open?

Also how long should it normally take to update the intraday files (after having downloaded the SCID file)? Last night it took something like 3-4 hours to download SCID files for nearly 400 symbols, is that normal? or again is it because the market isnt open?

Thanks
Date Time Of Last Edit: 2014-03-03 00:15:03
imageFXI 65 Min #1 41700.804.png / V - Attached On 2014-03-03 00:15:01 UTC - Size: 80.68 KB - 368 views
[2014-03-03 00:25:08]
Sierra Chart Engineering - Posts: 104368
If you got a "Download Failed" message, then the historical data download definitely did fail. We do not control the TD Ameritrade server. It does not mean there would be missing data because maybe there was no new data to download.

Also how long should it normally take to update the intraday files (after having downloaded the SCID file)? Last night it took something like 3-4 hours to download SCID files for nearly 400 symbols, is that normal? or again is it because the market isnt open?
Completely impossible for us to answer. We do not provide the TD Ameritrade server. We do not know anything about your Internet connection. There are way too many variables here and answering this is not within the scope of our support.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2014-03-03 00:25:51

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