Support Board
Date/Time: Sun, 23 Feb 2025 14:15:30 +0000
Statut de certification non professionnel/professionnel de CME
View Count: 501
| [2021-02-17 17:57:25] |
| Utilisateur708288 - Posts: 2 |
|
Hello, I have a problem with my account, can you please help me? I guess it's related to: Statut de certification non professionnel/professionnel de CME Can you tell me what a should do may be i did a mistake ? Many thanks Frédéric Doucet |
| [2021-02-17 18:25:26] |
| John - SC Support - Posts: 38116 |
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We have moved all EUREX customers from the Sierra Chart Exchange Data Feed to our new EUREX EOBI data feed that is part of the Denali Exchange Data Feed. Due to this, you need to update to the latest release. You can do this following these instructions: Software Download: Fast Update Then please fill out the Exchange Agreements found here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements_EUREX After that you should be fine. This is definitely not a Professional/Non-Professional issue, as the EUREX does not have the same restrictions as the CME Group. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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