Support Board
Date/Time: Sun, 23 Feb 2025 18:38:01 +0000
Datenfeed
View Count: 914
| [2021-02-16 15:09:49] |
| Timo Costa - Posts: 28 |
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Hallo ich habe heute Sierra chart neue version runtergeladen und meine Aktien datenfeed funktioniert nicht mehr. ich habe für den Monat Februar den Daten Feed bezahlt und es müsste alles funktionieren . Können Sie mir helfen . Vielen dank |
| [2021-02-16 17:43:15] |
| John - SC Support - Posts: 38116 |
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From Google Translate: Hello I downloaded the new version of Sierra Chart today and my share data feed no longer works.
I paid the data feed for the month of February and everything should work. Can you help me . Many Thanks We do not see any reason for you to be having issues with the data. If you are still having a problem then tell us exactly the problem you are having (is data not coming in at all, is it delayed, is it something else) and get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-16 18:54:36] |
| Timo Costa - Posts: 28 |
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Ich habe das Problem gefunden. Wenn ich mich auf den anderen Computer im 2 System anmelde dann habe ich im 1 System kein Daten Feed . Ist das korrekt so ?
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| [2021-02-16 19:34:16] |
| John - SC Support - Posts: 38116 |
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From Google Translate: I found the problem. When I log on to the other computer in the 2 system then I have no data feed in the 1 system. Is that correct?
What you are seeing makes sense. You can only be connected to the Data Feed from one computer at a time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-17 08:06:59] |
| Timo Costa - Posts: 28 |
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Es ist aber so das ich auf den 2 Systeme nicht diesen Daten Feed brauche sondern ein anderen habe. Beispiel : 1 Systeme SC Daten Feed 2 Systeme cqg Daten Feed Dann dürfte das kein Problem sein oder ? |
| [2021-02-17 15:21:20] |
| John - SC Support - Posts: 38116 |
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From Google Translate: But it is so that I do not need this data feed on the 2 systems but have another one.
Example: 1 systems SC data feed 2 systems cqg data feed Then that shouldn't be a problem, right? All we can speak to is our data. The Sierra Chart Exchange Data Feed only allows for 1 computer to be connected at a time. You would need to ask CQG, or your broker, about the CQG data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-19 19:54:18] |
| Timo Costa - Posts: 28 |
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Okay jetzt weiß ich bescheid . Danke
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| [2021-02-22 14:38:10] |
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Data from CQG is limited to one connection at a time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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