Support Board
Date/Time: Sun, 23 Feb 2025 21:28:02 +0000
Post From: Datenfeed
| [2021-02-16 17:43:15] |
| John - SC Support - Posts: 38116 |
|
From Google Translate: Hello I downloaded the new version of Sierra Chart today and my share data feed no longer works.
I paid the data feed for the month of February and everything should work. Can you help me . Many Thanks We do not see any reason for you to be having issues with the data. If you are still having a problem then tell us exactly the problem you are having (is data not coming in at all, is it delayed, is it something else) and get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |