Support Board
Date/Time: Sun, 23 Feb 2025 02:09:39 +0000
Need help
View Count: 477
| [2021-02-08 22:12:31] |
| User358223 - Posts: 3 |
|
I followed all instruction and still dont have real time data for the emini. Please help.
|
| [2021-02-08 22:51:32] |
| John - SC Support - Posts: 38116 |
|
You only activated the CBOT E-Mini exchange. The primary e-mini that trades on that exchange is the DOW E-Mini (YM). Other e-minis (such as the S&P 500 e-mini) are on the CME exchange. If that is the symbol you are trying to access then we would need to see your Message Log following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: