Support Board
Date/Time: Sun, 23 Feb 2025 02:24:08 +0000
Constant volume bar charts not in sync and quoteboard data inaccurate
View Count: 792
| [2021-02-08 21:51:47] |
| User753624 - Posts: 23 |
|
Hey SC Support, I hope the new year has been off to a great start for you guys! I've been having a couple of issues recently. The first is that I cannot get my constant volume charts ("volume per bar") to sync up. I was using a 10000 CVB chart as well as a footprint chart using the same exact periodicity. The charts are for the ES and I'm using the Denali data feed. Most of the time though the "CountDown Timer" study shows that they are off by several hundred contracts. Yesterday when it was happening, the bars seemed to be opening at the same time so I figured the issue may be with the "CountDown Timer" study, however that is working fine since I switched to a tick based chart (no issues with time based charts either). The two charts are in sync when I use tick charts. Today, the bars themselves were different and were opening at different times when using volume-based bars (that's the chart type I prefer but tick charts have been fine in the meantime). I have ensured that the "session times" settings are the same, including making sure that it is set to form a new bar at session start. I also tried deleting and downloading the data but that didn't fix the issue either. I am using the same continuous futures contract rollover settings for both charts. The issue has also persisted after shutting down Sierra Chart. The other issue is with the quoteboard where the values are just not accurate. For instance, it has shown me that the daily change in the ES is 0.40, 1.15, 1.90, 2.15, 2.40, 2.65, etc. which isn't possible given the tick increments of the instrument. I haven't made any changes to the setting of the QuoteBoard or the symbols I have listed on it. I noticed this starting to happen a few hours ago today. I can provide a screen shot if you need it. Thank you! |
| [2021-02-08 22:46:26] |
| John - SC Support - Posts: 38116 |
|
In terms of the Volume charts, there is some setting that is not the same between them if you are getting different bars. Start with a chart that you have setup as you want, then duplicate that chart and create the Numbers Bars chart from it. If you have a problem after this, let us know. With regards to the Quoteboard, the Daily Change is against the Settlement Price, which is set by the exchange and is not necessarily at an even tick increment. You can add the Settlement Price to the displayed columns to see this value. Refer to the information here: Getting Quotes In particular note the sections for "Setting Fields to Display" and "Field Descriptions" (Settlement Price in particular). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-10 14:56:24] |
| |
|
Also refer to: Working With Charts: Resolving Differences of Chart Bars Between Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: