Support Board
Date/Time: Sat, 22 Feb 2025 09:01:42 +0000
Switched to Sierra Routing, Replay Data not working
View Count: 682
| [2021-01-24 15:33:13] |
| owendonk - Posts: 54 |
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Version: 2223 Replay seems like a mess for me now. I had DOM reply working great on ESH21 but after switching to Sierra Routing service and with ESH21_FUT_CME DOM only shows 1s instead of actual values. My .depth files are 180ish MB so there's something there... (Time and Sales Window shows accurately in replay). I've checked the Symbol Settings. I have Use Custom Symbol Settings checked, record depth on, number of depth levels 0. It's a continuing contract so I thought that might be it, but when I go to Rollover Method and custom and Open Rollover Settings, it just hangs and never opens a new window (I actually always have to close Sierra Chart). Not like system stress but like bug. This is a separate issue you may want to look into. Based on another recent thread I unchecked Start at Date/Time in replay and got some numbers instead of 1s but how do I pinpoint start? LAST ISSUE: I always was able to do All Charts in Chartbook, but now that's not even working. Stumped on this one. Please help and let me know if you need screenshots. Date Time Of Last Edit: 2021-01-24 22:47:40
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| [2021-01-24 23:00:42] |
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but when I go to Rollover Method and custom and Open Rollover Settings, it just hangs and never opens a new window (I actually always have to close Sierra Chart). Not like system stress but like bug. This is a separate issue you may want to look into.
Refer to:High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.40 - Dialog Windows Do Not Display Microsoft cannot even display their own windows properly. Totally insane. Anyway, we are well on our way to dispensing with these Microsoft garbage dialogs. LAST ISSUE: I always was able to do All Charts in Chartbook, but now that's not even working. Regarding the primary issue, you have to make sure you have market depth data for the time period being replayed. Refer to: Replaying Charts: Replaying of Market Depth Data Be sure to follow through steps 11 and 12 in that section. And refer to this section about downloading historical market depth data: Market Depth Historical Graph: Downloading Of Historical Market Depth Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-24 23:01:09
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| [2021-01-25 02:40:13] |
| owendonk - Posts: 54 |
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Here are screenshots of the files existing, the market data graph showing up, and the DOM replay. The All Charts in Chartbook is working, but I can't recreate where I had the DOM showing the right data.
Date Time Of Last Edit: 2021-01-25 02:46:41
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 Screen Shot 2021-01-24 at 9.27.16 PM.png / V - Attached On 2021-01-25 02:37:18 UTC - Size: 75.14 KB - 188 views Screen Shot 2021-01-24 at 9.35.44 PM.png / V - Attached On 2021-01-25 02:37:31 UTC - Size: 94.24 KB - 198 views Screen Shot 2021-01-24 at 9.28.46 PM.png / V - Attached On 2021-01-25 02:38:07 UTC - Size: 222.7 KB - 187 views |
| [2021-01-25 02:41:57] |
| owendonk - Posts: 54 |
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Here's one of the Symbol Settings and another of the chart settings (I tried getting the rollover methods to match for some reason...)
Date Time Of Last Edit: 2021-01-25 02:44:44
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| Screen Shot 2021-01-24 at 10.17.53 AM.png / V - Attached On 2021-01-25 02:41:50 UTC - Size: 171.86 KB - 177 views Screen Shot 2021-01-24 at 9.42.57 PM.png / V - Attached On 2021-01-25 02:44:40 UTC - Size: 136.38 KB - 173 views |
| [2021-01-25 02:54:09] |
| owendonk - Posts: 54 |
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Maybe the Server Settings are wrong? Though the .depth data exists so probably not.
Date Time Of Last Edit: 2021-01-25 02:59:14
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| Screen Shot 2021-01-24 at 9.53.20 PM.png / V - Attached On 2021-01-25 02:54:01 UTC - Size: 100.6 KB - 177 views |
| [2021-01-25 16:42:13] |
| John - SC Support - Posts: 38116 |
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You need to make sure that the Trading DOM is set to load the same number of days as the other charts that are being replayed. Refer to the information here: Replaying Charts: Replaying Trade DOM Windows For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-25 16:51:15] |
| owendonk - Posts: 54 |
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I did, still no go.
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| [2021-01-25 18:30:18] |
| John - SC Support - Posts: 38116 |
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Please attach your Chartbook to this thread so we can take a look. Refer to the information here for how to attach a file: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-25 18:48:40] |
| owendonk - Posts: 54 |
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Here it is.
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 Trade.Cht - Attached On 2021-01-25 18:48:25 UTC - Size: 46.89 KB - 431 views |
| [2021-01-27 23:56:55] |
| owendonk - Posts: 54 |
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I have done absolutely nothing different and it's working now. Very strange. Anyways, no more complaints about this.
Date Time Of Last Edit: 2021-01-28 01:36:54
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