Support Board
Date/Time: Fri, 21 Feb 2025 18:07:08 +0000
Sierra repeatedly slows down.
View Count: 494
| [2021-01-21 17:39:36] |
| User725605 - Posts: 60 |
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Since the last few Sierra updates I have noticed that after Sierra has been open for a bit it consistently slows down to a crawl such that any attempt at scrolling through my charts is a click by click process. Data still comes through well and is correct. When I check via task manager my resource pull shows that Sierra is designated as running very high and my CPU usage is between 12 and 15%. All other running processes are LOW. No other applications are open other than Sierra. When I shut Sierra down and re-open it this temporarily solves this issue and my resource pull goes to very low to moderate with CPU at 2 to 3%. Then the resource pull climbs again. Regrettably I am force to re-boot Sierra two to three times in a morning trading session. I have a new and very powerful gaming-strong computer, so no issues with processor speed or ram at all. |
| [2021-01-21 19:18:58] |
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This could not be a problem with newer versions. There is some particular cause in your case. Refer to help topic 30: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often One question we have though is do you notice the memory use of Sierra Chart continuously increasing substantially over time? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-21 19:31:52
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