Support Board
Date/Time: Wed, 19 Mar 2025 03:34:46 +0000
Receiving Live Data from Exchanges I Did Not Request from AMP Global Clearing
View Count: 554
| [2020-12-30 16:58:40] |
| monk - Posts: 13 |
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I am currently using the SierraChart platform with a live, funded account through AMP Global Clearing. Yesterday, December 29 2020, I requested a change in data feed using my AMP futures account. I made the change from CQG (old) to Sierra Chart Denali Exchange Data Feed (new). Also, I requested activation of only two exchanges, CME and NYMEX. I did this via my AMP account. Everything is working okay, but... Today I noticed that I am receiving live, real time data for futures contracts that are traded on COMEX and CBOT. I asked AMP why I am receiving live data on exchanges that I did not sign up for. AMP did not know why and suggested that I contact SierraChart. Is this live data part of some "free trial"? Will the live data from exchanges that I did not select from AMP end on January 1 2021? |
| [2020-12-30 17:16:29] |
| John - SC Support - Posts: 38782 |
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First, AMP did set you up correctly with just the CME and NYMEX exchanges including Market Depth. What you are seeing for the other exchanges is not Real-Time data. It is delayed data by 10 minutes and 10 seconds. That delayed data is available to all Sierra Chart customers. Refer to the information here: Delayed Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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