Support Board
Date/Time: Thu, 13 Feb 2025 03:34:19 +0000
ERRR No data found on sub instances
View Count: 532
| [2020-11-23 18:13:07] |
| User350416 - Posts: 43 |
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Hi, I need to display 4 workspaces side by side on my monitors. I've created 1 sub instance of the main instance and reopened an existing chartbook On the main instance the charts load all the continuous data for the current contract However on the sub instance it ONLY loads the current contract data. The message logs CLF1-NYMEX [CB] Daily #5 | Error while getting daily open price with date 2020-11-21 from file. C:\SierraChart\SierraChartInstance_2\Data\CLZ20.dly. Error: No Data for read. End of file. | 2020-11-23 18:51:22.768 In the main instance, I do have the file clz20.dly and loads the data perfectly fine in that instance but not in the sub instance. I have checked the support board and have not found any answer to this issue. Can you please answer urgently as I need a solution to this issue. Thank you |
| [2020-11-23 18:42:50] |
| User350416 - Posts: 43 |
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After further researching I see the historical data being downloaded but just for the curent contract indeed. When changing the Continuous contract setting from Volume Based rollover to None, it indeed displays the historical data for the contract since it started However when I chnage the setting back to rollover it only displays historical data for 4 days without showing the previous contract data... |
| [2020-11-23 18:48:13] |
| User350416 - Posts: 43 |
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So the issue seems not to be related to the download of the data but to the rollover of the contracts in the sub instance which doe snot display correcrtly. Thank you for your help |
| [2020-11-23 20:44:09] |
| User350416 - Posts: 43 |
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Just solved the issue by deleting and reloading chart data in the main instance and then in the sub instance as suggested in Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Issue solved Thanks |
| [2020-11-23 20:56:12] |
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Yes those are the correct instructions. You also need to update to a current version of Sierra Chart: Software Download: Fast Update You are running an out of date version. The process of re-downloading data in a sub instance is just a single step that only needs to be done in the sub instance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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