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Date/Time: Thu, 13 Feb 2025 07:25:36 +0000



Post From: ERRR No data found on sub instances

[2020-11-23 20:56:12]
Sierra Chart Engineering - Posts: 104368
Yes those are the correct instructions. You also need to update to a current version of Sierra Chart:

Software Download: Fast Update

You are running an out of date version. The process of re-downloading data in a sub instance is just a single step that only needs to be done in the sub instance.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing