Support Board
Date/Time: Thu, 13 Feb 2025 03:55:47 +0000
Unable to Launch my Saved Chart from Chart Files
View Count: 449
| [2020-11-23 12:13:05] |
| sirkings - Posts: 1 |
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I tried to launch my usual chart from the Chart Files, but it does not launch. Find attached the screenshot for better understanding. Thanks. Here is the window screen: http://www.sierrachart.com/image.php?Image=1606133424292.png Kindly assist me to fix. Thank you. |
 2020-11-23 (1).png / V - Attached On 2020-11-23 11:54:19 UTC - Size: 101.33 KB - 183 views |
| [2020-11-23 15:20:48] |
| John - SC Support - Posts: 37916 |
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The size of that chartbook is awfully small, which makes us wonder if something happened to that Chartbook. First, we want you to update to the current release, as there have been updates to resolve some issues related to problem chartbooks. Then, try opening that chartbook again, although we think it will not work. But try and see. If it will not open properly, then you will need to go to one of your backup chartbooks. Refer to the information here: Chartbooks (Workspaces): Accessing a Backup Chartbook File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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